Northair Compact Mini Freezer with Glass Display Door - 1.1 Cu Ft with 2 Removable Shelves - Quiet Upright Freezer - 7 Temperature Settings - Black

No Handle for opening the door. This has caused the seal to wear out quickly since when you grab to open, you touch the seal. The seal is ripped and not holding temp. No seal available for purchase on their website to replace. Emailed them to purchase a new seal because they don't have a customer service phone number. 48 business hours and still no response.

We want a small ice cream freezer to hold a few ice cream cups, bars, or cones for the staff to enjoy in the summer. The freezer is very quiet, you can't even hear it sitting next to you. I have it a few feet from me. The temperature of the freezer is about 4-5 degrees Celcius. Cold enough for soda, but not to keep ice cream in a solid frozen state. We have soggy ice cream bars, almost melting cones Disappointing because we really want it to work even just to keep a few ice creams frozen for summer.

Freezer arrived defective and does not cool down. No response from Seller after requesting replacement.

I ordered this product and when it arrived, I realized it was too small for amount of products I wanted to store in it. Within 10 days, I contacted the seller to request a return. Five days passed and I did not hear back. I contacted Amazon and was informed that the seller had closed my return request because I had asked for it too late. I disputed this through Amazon and once again I was just told that I was outside the return window. I’m not sure how 10 days is not within the return window. I am not trying to return it damaged product just a product that was too small for my needs. Now I’m stuck with an item that cost me hundred of dollars and can’t use. I would not recommend working with the seller to purchase any products.