What's the difference between this guy and the Cafiza? Are they interchangeable?

No... Cafiza is used for cleaning group heads, where descaler goes in the water tank to clean out the internal water lines.

how much of that solution i need to use if i clean for the first time?

According to the directions on the bottle, you need the full bottle. We used this for the first few times, but now use one that we can get at Bed, Bath & Beyond.

Is this item a multipack? It does not say anything on the page, but it is offered on other pages for 19.99.

I cannot answer the question and apparently neither can anyone at Amazon. I have asked twice via e-mail and once by phone and have been told 12 and 1 by email and when on the phone was told "2, no 3.".You can obtain a single 250 ml bottle from Whole Latte Love for $9.00.

Can this be used on the lavazza blue point?

It should work just fine with the Lavazza Blue Point. Although, there is always a risks when using descaler if it has been years since the machine has been descaled.

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⚡ Keep your espresso game flawless with Gaggia’s pro-grade decalcifier!

COMPACT POWER - 250ml bottle delivers concentrated cleaning without waste
SAFE EFFECTIVE - Gentle formula protects your machine’s internals while maximizing performance
TAILORED FOR GAGGIA - Officially approved to keep your Gaggia machine running like new
SCALE FREE PERFECTION - Eliminates stubborn calcium buildup for flawless espresso every time
UNIVERSAL COMPATIBILITY - Works seamlessly with both super-automatic and semi-automatic espresso machines

The Gaggia Decalcifier is a 250ml liquid solution designed to safely and effectively remove scale and calcium deposits from super and semi-automatic espresso machines. Officially approved by Gaggia, it ensures optimal machine performance and longevity.

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