does it have volume control ?

Yes it does. By holding the FN key, you can control the volume. Though you may need to check the settings of your audio output. Some don't allow volume control through the keyboard. I use a Mac with a 55" LED TV as the monitor and it does not allow keyboard functions for volume

I just opened it and its already a terrible purchase. I'm following all the instructions but the mouse red light isn't even turning on (with new different batteries) and the keyboards red light is turning on but not pairing. How do I return and refund this terrible purchase?

Just received mine and I'm definitely returning this. The mouse works and only the number buttons are working. The letters are not working or pairing

Can I please have the email to send my keyboard back for a new one?

Contact Amazon Customer Support

Previous photos and buyers noticed that the keyboard had duplicate keys in the lower right instead of the keys. Has this changed?

I don't see any less than or more than keys as you mentioned but the upper case keys between m and / produce those marks although they are marked , and . ; so I believe they are mismarked. I haven't noticed this before - so thanks for pointing this out.

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JOYACCESS Wireless Keyboard and Mouse 2.4G Quiet Ergonomic and Slim Black

Product ID: 287648227

Details

Brand
JOYACCESS
Colour
BLACK GARY
Compatible devices
Laptop
Connectivity technology
Radio
Special features
Ergonomic

📶10m stable 2.4GHz wireless range

⌨️2mm ultra-slim keystroke travel

🖱️2400 DPI adjustable in 5 levels

KD 14.92

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Description

⌨️🖱️ Elevate your desk game with sleek, silent precision!

PRECISION CONTROL TAILORED TO YOU - Adjust mouse DPI from 800 to 2400 for flawless work or immersive 4K entertainment.
ERGONOMIC COMFORT FOR MARATHON WORKDAYS - Tilted slim keyboard and contoured mouse keep your hands sweat-free and fatigue-free.
SEAMLESS PLUG PLAY WITH NANO RECEIVER - One tiny USB receiver powers both devices, saving precious ports and clutter.
UNIVERSAL COMPATIBILITY FOR EVERY SETUP - Effortlessly pairs with Windows PCs, laptops, Chromebooks, and even smart TVs—work or play anywhere.
UNINTERRUPTED PRODUCTIVITY WITH SMART POWER SAVING - Auto sleep modes and ultra-low power consumption keep you going longer without battery anxiety.

The JOYACCESS Wireless Keyboard and Mouse combo offers an ultra-slim, ergonomic design with a 2mm low-profile keystroke and a sweat-resistant contoured mouse. Featuring a 2.4GHz wireless connection with up to 10 meters range, it supports adjustable DPI up to 2400 for versatile use across office tasks and 4K entertainment. Its smart power-saving modes extend battery life, while a single nano receiver simplifies connectivity. Compatible with a wide range of Windows devices and more, this combo is perfect for professionals seeking comfort, style, and efficiency.

Specifications

ASIN	B07Y9PMKV2
Antenna Location	coffee
Are Batteries Required	No
Best Sellers Rank	#708 in Computers ( See Top 100 in Computers ) #37 in Computer Keyboard & Mouse Combos
Brand	JOYACCESS
Color	BLACK GARY
Compatible Devices	Laptop
Compatible Operating System Family	Windows
Connectivity Technology	Radio Frequency
Country of Origin	China
Customer Reviews	3.9 3.9 out of 5 stars (34,746)
Hand Orientation	Ambidextrous
Item Highlight	Designed for Windows, PC, Laptop,Tablet
Item Weight	647 Grams
Keyboard Backlighting Color Support	Single Color
Keyboard Description	Ergonomic, Wireless
Keyboard Layout	QWERTY
Manufacturer	EASY-TECH
Mfr Part Number	CBP1CA
Model Number	JA-CB2BK
Movement Detection	Optical
Number of Batteries	3 AA batteries required.
Number of Keys	102
Number of Packs	1
Operating System	Windows XP
Other Special Features of the Product	Ergonomic
Power Source	Battery Powered
Unit Count	1 Count
Warranty Description	1 year

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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KD 14.92

Duties & taxes included

In stock

Sold byAmazon KUWAITDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to KUWAIT.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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