I bought this product 34 days ago and now it stopped working. Return window is closed. What should i do? Anyone else had same issue?

Same scenario, bought for my wife for Christmas 2022, stopped working in late January, contacted the company via their customer service email site. NO RESPONSE!! Good Job Amazon another rip off.

Just received all the way up at 9 and isn’t even hot! Anyone else ?

Terrible just received and doesn’t get hot it’s on the highest level 9 and it is barely warm :( return

Do the heating elements extend to side of neck or just in center? I have left side neck pain.

I took mine out to actually feel it. It does have a place on each side where there are 2 wires. I was having some bad pain with a left kink in my neck and this helped a lot in relaxing it out. I think it would also help if you turned it around and held the side of it up on your neck if you wanted more heat actually on the side of your neck. I think it is a great product for me.

What are the temperatures for each levels? How hot it can be?

I don’t know what the temperatures are for each level. No information is given for this. I always set my mine for level nine, and that works very well for me.

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Comfytemp Heating Pad for Neck Shoulders Back, 2.6 Ib Weighted Heating Pad

Product ID: 302445212

Details

Brand
Comfytemp
Color
Blue
Item Weight
365 g
Material
Flannel

🔥9 customizable heat settings

⏲️11 auto-off timer options

⚖️2.6 lb weighted comfort

KD 22.82

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Description

🔥 Wrap yourself in weighted warmth — because your neck deserves the VIP treatment!

SAFE SMART DESIGN - Built-in overheat protection plus 11 auto-off timers (0.5 to 9 hours) for worry-free relaxation.
EFFORTLESS EVERYDAY USE - Clear LED display with backlight and countdown reminder makes adjusting heat and time a breeze, even at night.
TAILORED WARMTH ANYTIME - 9 heat settings from 131°F to 140°F let you dial in your perfect cozy zone.
LUXURY MEETS PRACTICALITY - Soft flannel fabric is machine washable (controller removable) for fresh, long-lasting comfort.
WEIGHTED COMFORT THAT FITS - 2.6 lb micro-glass bead fill drapes naturally over neck, shoulders & back for soothing pressure.

The Comfytemp WeightedHeat® Heating Pad combines a 2.6 lb micro-glass bead weighted design with 9 adjustable heat settings and 11 auto-off timers, delivering customizable, safe warmth to neck, shoulders, and back. Crafted from soft flannel and machine washable, it offers a snug, therapeutic fit ideal for daily relaxation. FSA/HSA eligible and equipped with smart safety features, it’s a premium comfort essential for busy professionals seeking relief after long workdays.

Specifications

ASIN	B08RNBCH6K
ASIN	B08RNBCH6K
Additional Features	Automatic Shut Off, FSA, FSA HSA Eligible Only List, FSA HSA Approved Products Only, Machine Washable Neck Heating Pad
Best Sellers Rank	#3,857 in Health & Household ( See Top 100 in Health & Household ) #5 in Heating Pads
Brand Name	Comfytemp
Color	Blue
Customer Reviews	4.3 4.3 out of 5 stars (22,252)
Date First Available	December 30, 2020
Frequency	60 hertz
Item Dimensions	23 x 19.3 x 0.4 inches
Item Weight	365 g
Item model number	K9015
Manufacturer	Comfytemp
Manufacturer	Comfytemp
Manufacturer Part Number	K9015
Material Type	Flannel
Model Name	WeightedHeat® Weighted Heating Pad for Neck and Shoulders
Model Number	K9015
Number of Heating Elements	1
Number of Items	1
Number of Packs	1
Number of settings	9
Product Dimensions	23 x 19.3 x 0.4 inches; 12.87 ounces
UPC	610452860055
Unit Count	1 Count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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KD 22.82

Duties & taxes included

In stock

Sold byAmazon KUWAITDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to KUWAIT.

Secure transaction

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Fast, free shipping, member pricing & priority support.

Join PRO →

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TrustScore 4.5 | 7,300+ reviews

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The delivery time was excellent, and the packaging was secure.

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