Little Llama Retractable Indoor/Outdoor Safety Gate - Sleek Space Saving Solution to Protect Pets from Hazards

We love this gate!!! As both, my husband and I were reading through the comments we became a bit worried about this or that. Turns out, there are a ton of people who don't understand instructions. The gate took about 30 minutes to install. My husband is extremely handy though. Everything that said would be provided was there and all in great shape. The extra spacers were very important for where we installed at the top of the steps. You will need 2 hands to operate the gate opened and closed but if you didn't, it wouldn't be sturdy. After latching closed, I would suggest pushing on the gate slightly to be sure it has locked again so there is no give. It should automatically do this, but if it is not evenly taught between the top and the bottom latches (which is an installment issue not the product) then it may not lock immediately. You need to twist the lock to unwind it and again to unlock it. I can't see any toddler being able to open this. It is very strong and a great space saver, which at the top of the steps is a must. Right after I purchased it I received an email from the owner of the company letting me know that if I wasn't 100% satisfied they would fix it in any way they could. I did end up requesting 3 more spacers because of where we had installed it. They sent out 5 more within the next few days!

Be aware that the supplied screws are very low quality. Before installing, take the time to get some good screws from your tool box or go to the hardware store and buy some. The cross section of the supplied screws smashes very easily with a drill or screwdriver. To make it worse, as soon as I clicked the gate into place, two of the screw heads popped off leaving the screws flush with the wall. I was forced to snap the remaining screw heads off ( I couldn't back them out as the cross section was smashed.) I was able to move the connectors over a quarter inch and, using quality screws, reinstall. Aside from that, the whole thing works great. It looks nice, is sturdy and is out of the way when not in use. As some have said, the locking mechanism is a little awkward, but once you get the hang of it, it's just fine. Without a lock, a small child would be able to open the gate, so it's needed. I do recommend this product. Just take my word for it, toss the screws it comes with and use quality ones. You will save yourself a headache.

Really happy with this gate. I purchased the gate to block the steps to the yard on our back deck so we could put the dog outside without worry of her running off. She's a large Doberman but doesn't try to run into/get under the gate so I can't speak to how it works if the dog is an escape artist, but we're super happy with it. You definitely need 2 hands to open and close the gate. A few reviews mentioned the gate was easily opened and even unhooked by the wind. That is NOT the case with ours at all. Once it's latched it requires 2 hands to pull and slide the gate's hooks out of the brackets. Very secure in my experience. The gate is very easy to remove from the wall brackets and move to another location if you wanted to install 2 sets of brackets and move the gate based on your needs. **A note on Customer Service** I also wanted to add what great customer service I received. Our gate worked great for a couple weeks and then all of the sudden stopped pulling out all the way as if there was a jam or something. I emailed the company to ask about what to do and they immediately put a new gate in the mail free of charge. Would definitely recommend based on the product and knowing that the company will take care of any issues you encounter!

Easily one of my worst purchases as a father trying to babyproof our house. This is 100% junk. The product is incredibly difficult to install correctly due to the fact that the included guides for the drilling holes isn’t correctly measured to the product. Parts of the product don’t fit together appropriately and even when you finally get it installed it is incredibly difficult to use. Frankly, this is going in the trash. If you are looking for a baby/child-proof gate, this isn’t for you as you simply can’t easily open and close it. Kinda important when you’ve got a little one running around and/or when you need to move quickly. Even the branding on the product is cheap, it’s just a little sticker added on at the end. Please, don’t make my mistake in purchasing. Spend the extra money and get something of higher quality.

Our house is on a hill and lots of stairs. So I’ve tried several retractable gates and at the end of the day, they’re there to serve a couple of years or more and they all do the job. The difference are in their mechanics like how easy to open or close and looks. This one is my favorite even compared to some of the more expensive ones. It’s mechanics are a bit better, like the handle and release button are easier to grab and pull than the more expensive ones I got and it has a lower profile. I’m in the process of replacing some of the older worn out ones with this gate as well. Not only it helps with a piece of mind with a toddler that doesn’t know what slowing down means, it works for my dog too which ironically doesn’t know how to slow down either.

I live the idea of these gates, that you have have them almost out of sight when you don't need them up. However, they do not work well for us. The one-handed method works sometimes, but mostly it does not. If I only have one free hand, I have to repeat the method like 6 times before it will work. Also, and even more disappointing, is that the part that is supposed to lock the retraction does not work on one of them. So now my toddler can lean into it and it retracts over and over again. Very unsafe! We will need to replace these. I gave it 2 stars: One because they are hidden well when not in use, and the other because the gate is made with heavy duty woven nylon. That part has held up well. Pictures: 1) Up close view of the woven nylon. 2) Non-functioning retraction lock shown. If they fix the malfunctioning pieces, I would try them again.