CARPET ONE Smart Carpet Cleaner Machine, Lightweight Carpet Shampooer and Portable Upholstery Cleaner with LED Display, Pet Carpet Cleaner with Spot Cleaner

This cleaner does a great job on carpets. The soap cleans quickly and the suction is strong. Even after vacuuming thoroughly with a really good vacuum (shark apex), the tineco still pulls pet hair out of the carpet. It pulls a lot of the spray back into the dirty water tank. The heated dry mode really speeds cleaning time. The machine is easy to maneuver and, while a bit awkward to carry, is not heavy. It feels sturdy but not bulky. Cleaning the machine is my biggest complaint, but is still mostly easy with a few extra tools. The dirty water tank has a wide opening which makes rinsing leftover debris easy and helps with drying. The clean water tank has a very small opening, but is thoroughly emptied during cleaning. My recommendation is to keep cleaning until that tank is empty. The suction channel of the brush roll cover is difficult to clean. Tineco provides a brush for cleaning but nothing for this space. A large straw cleaning brush with a long handle and a flexible but sturdy head can get any leftover debris. The suction channel doesn't have any sharp corners which would be inaccessible for a straw brush.

Works great initially but then... stops sucking water. At first, this thing sucked all the dirty water from the carpet; it was amazing how much it got. Couldn't believe there was that much dirt but then (soon after) the suction stopped and didn't pick up anything... sprinkles of water in the dirty water container. Its light, easy to use (auto water application) and has the techy monitor to show how much dirt is on the carpet. The clean and dirty water containers are kinda small so it requires regular filling and dumping. However, given the size of the container you can easily use hot water from your sink or tub. There's only one brush so I'd initially say it doesn't 'scrub' well but it surely picks dog hair off the carpet that my regular vacuum missed (a 'pet hair' dyson) missed. Again, though, once it stopped sucking water, it had little/no use. Tineco says "don't return it, call us" but they're only open from 9-6 CST on weekdays so that was little assistance. Nope, light and easy to use until it stopped working and then it was useless.

I have owned Hoover and Bissel carpet cleaners for years. I have even rented rug doctors. This purchase was the best decision ever! I follow a woman on TikTok who constantly talks about hers so I finally pulled the trigger. It has a sensor to determine how much solution each pass needs on how dirty it is. It also has a dryer setting that blows hot air and has a sensor to tell you how dry it is getting. It’s like being able to blow dry your carpet. My carpet is totally dry within an hour! The craziest part is that I’m always used to get “back” 1/3 of the water I put down. The dirty water tank was full after every full tank of clean water I used. The suction is amazing! And the machine is soooooo easy to clean. Parts that never come apart on other cleaners come apart on this machine…easily. We have a long haired Maine Coon cat and I was able to clean the attachment head easily and the main suction area with ease. I’ve never been able to get that part free from cat hair on other cleaners. It eventually becomes too blocked and loses suction. If you are on the fence about this machine…..buy it!

If you think your carpets are clean from vacuuming, you’re wrong. I have only used it once so I cannot speak to the longevity of it but it works well. I have large shag area rugs in my two living rooms. Prior to using this, they were matted and visibly dirty (cream colored rug and a dog-you do the math). My rugs look and feel brand new! The dry feature is great and in my opinion, a must! Highly recommend this carpet cleaner.

Works great. We have the floor cleaner too. Very intuitive.

This works great to CLEAN your carpets. But, it will not scour out pet hair or remove junk that isn't dissolved in the cleaning solution. Just vacuum the carpet well before cleaning them! I love that it is easy/light for my 5'3" frame to wield around the house. And, it is compact enough to roll under the stairs into a storage spot where I can just grab it and go when I want to get after the grunge in our high traffic areas (or pet accidents). I bought it on a great sale and am happy with it. If I paid full price, I might have felt it not worth it. I don't care about the gizmos and the gadgetry, though. Others may find all of that fascinating?? I just want something easy enough to use that I will actually USE IT and not just store it. This fit the bill for me!

I would not recommend this device or the customer service. I bought it because it was suppose to be top quality. I used it 3 times total. Each time I had trouble getting the display to turn on and I thought it must be user error (it wouldn’t turn on, I’d fill tank, make sure the tank was seated right, hold the power button, etc etc and suddenly it would inexplicably turn on and I wasn’t sure what I did). But finally it stopped turning on at all (the 4th time I used it). Additionally the pedal release for the dirty water tank doesn’t always work and I have to manually fiddle with it to get it to release or lovk. So, they had me buy a box and run down to UPS - pack it up and ship it back to a repair shop. (I never got reimbursed for the packing). I never received any information about what was happening, what they fixed etc. A month later it was on my doorstep. Great! I unpacked it, plugged it in, and it still doesn’t work. Same issue. Called to troubleshoot again and sent video and they asked me to ship it for repairs. I asked to have it replaced new or full refund (it was 8 months old but literally had the tags hanging from it still and four uses). Their “manager” customer service team is in China so you can’t talk to anyone with any authority to do anything other than shipping back and forth and back and forth for repairs so they could not authorize. It’s way too expensive a unit for this much hassle. Especially in advance of holidays. I can’t recommend it and wouldn’t say when it did work that it was remarkably better than other machines.

After owning a floor cleaner for over a year, this was next on my wish list. We had a puppy and now two kittens plus 3 little boys with a new home. With lots of allergies from pet dander, you can imagine how much cleaning I do. I had another brand carpet cleaner to remove potty accidents from the pets and while at same time potty training my youngest. The carpet was quickly destroyed. To add fuel to the fire, my old carpet cleaner wasn't doing a very good job. Cleaning the dirt bucket was a pain, the vacuum would wreak with urine and leak constantly. It was a nightmare. This one my husband and I put it to a test, we used uv light to inspect the house(boy were we surprised the old cleaner didn't fully remove the stains from our previous puppy). Then we used this Tineco Carpet one pro smart carpet cleaner and we were blown away. No stains were left behind after checking with uv light. I love how easy it is to move it around the house, doesn't take a lot of energy out of me, especially after a bad accident that causes a lot of pain to move my shoulder and arm. Although, carrying it up and down the stairs my husband helps. I am a huge fan of the technology portion, how well it dries the carpet and senses when it hits 100% or 25% or 50%. There is 3 different modes, regular, max(my favorite!!) Or dry. I love the reminders when it's time to add clean water with tineco cleaner(2 cups of the solution with water) or when it's time to clean the nasty, dirty water. The dirty water became a fascinating thing for my boys to see how dirty the water is which equates to how dirty our carpet was. Not to mention my middle son and I breathe much better, my husband is raving about how nice our house smells now(thanks to Tineco solution). It's very easy to connect to Tineco application. You can adjust the volume through the app. You can also change the language to German, Spanish, French, and English if you prefer something different. It would be great to see in Russian, Ukrainian and few other languages that are a lot more common. But not a deal breaker. It also comes with a cord to clean the staircase or couches/upholstery. Super convenient, however it doesn't come with a storage bag to keep the used cord or accessories. Instead on instructions it's asking me to place it in a shipping plastic bag. Could use improvement on that part.