Waterproof Apple iPod Shuffle with True Short Cord Headphones - Highest Rated Waterproof MP3 Player on Amazon

I wanted to get a waterproof shuffle to pump me up more while swimming laps. I ordered from Audioflood because they had the best price and the threw in free waterproof headphones as well. When it arrived they also included a swim cap (which I needed). The waterproof shuffle is great, and makes me want to not stop swimming. The buttons are a little sticky at first but this should go away. The headphones they included are great and they have different sized earplugs with them, which is important because you need the right fit for them to stay in (apparently my left ear canal is smaller than my right). A little piece of advice is to tuck in the plastic 'C' shape of the headphones (that go around your ear) under the goggle strap to keep them in place. I've used the shuffle 10 times so far and its been great. It was definitely worth the $$$.

Worked fine for first two charges, but nearing end of second charge the iPod suddenly quit without indicating low battery and would never respond again. The computer would not recognize it and it would not charge. AudioFlood did respond several times via email and tried to fix it through suggestions to roll a pencil across the buttons to loosen up waterproof material that was allegedly causing buttons to be stiff and remain engaged causing malfunction. After several days of back and forth responding through email, I returned product for refund. Then AudioFlood wanted me to mail in just the iPod with charging cable but I advised them I had already sent it back for a refund as time was running out under return policy with Amazon. I told them I was willing to try another one and maybe they could give me a discountl for all the hassle trying to get the first one to work; never heard another word from them!!!

UPDATE 2018I've now had my Audioflood for over FOUR years and have had zero problems with it. I have very small ear canals and have a hard time finding ear buds that will stay in my ears. After some initial false starts 4 years ago, the Audioflood people helped me find waterproof earbuds that fit. However, recently, I lost one of the ear bud tips. When I contacted Audioflood about buying a replacement of these tips these amazing folks actually SENT me at no charge, several of these tips. You don't get customer service better than this. If you are considering a waterproof sound system for your lap swimming, look no further. Treat yourself to an Audioflood and BUY THIS PRODUCT!!!!UPDATE 2016Two years after my purchase, I was having a small technical difficulty but true to form, the folks at Audioflood helped me solve the problem! They are a great company and this product continues to be a terrific product which adds a whole new dimension to my swim workouts. I am lost without it. Don't hesitate any longer, just go ahead and buy it! (See all my reviews below).UPDATE: More than one year later.When I read a review of a product on Amazon, I always want to know, how long the person has had the product and do they still love it. So, I'm here to say that over a year later, I think this product is still THE BEST!I love my Audioflood and am always answering questions about it and recommending it when someone new sees me at the pool using it. The sound quality, the ease, and the Customer Service are terrific. I will say again (see my original review below), if you have any problems with your device or earbuds, contact Customer Service before giving up or writing a negative review. There are solutions which Customer Service at Audioflood can offer that will help you feel like I do that this is one of the BEST purchases for the money that I have made.INITIAL review:I bought this 6 months ago but wanted to wait until I had used it for a while before writing a review. I read all the reviews on this and other waterproof MP3 players before I bought this product. I previously had purchased a different waterprrof MP3 product which was less money but as they say, "you get what you pay for". It didn't work well with my mac for downloading music and eventually I just had to find a replacement product. I splurged on this one and it is the best! The best product and the best customer service!I read about the problems folks had with the earbuds and I'm here to say that if you are having problems with the earbuds, contact Audioflood customer service. They are amazingly helpful and offer great tips. I have very small ear canals and though the shuffle worked great, I couldn't get the earbuds to fit quite right, stay put, etc. With the help of the Audioflood people, I stopped have any problems with the earbuds and am only sorry I didn't contact them from the get go. I am so enjoying the amazing sound quality and ease with which this player provides music for my swim workouts that I would encourage anyone looking at this product to just go ahead, buy it. It is worth every penny. And don't bother with the extra cost of warranty insurance. The product already comes with a two year warranty in the basic price.

I first got the unit and after a few days I realized it wasn't charging. I got in touch with AudioFlood who assured me my issue would be resolved once I sent it back. They promptly e-mailed me a prepaid mailing label. I was a bit disappointed because I was not able to get the earbuds to seal properly, rendering the music less than appealing. I'll get to this in a minute. At any rate, I was fine with a refund at this point, but they assured me they would check it out and get it working. It turned out that it was a defective USB cable that was actually from a bad batch supplied by Apple. Once returned the unit itself worked fine, and still is.After working with the earbuds for a couple weeks, I got a good sealed fit. While the sound quality is not real good, it is acceptable while swimming. I have swam several times for a mile straight with no loss in the seal, unlike other reviewers. At first I tried covering them with a swim cap. They actually work BETTER without a cap. You just need to work on the fit until you get a good seal, and get them in properly before you start your swim. No problem with flip turns or pushing off the walls.However, now it is about a month in and one bud has all but lost its output. I contacted AudioFlood CS again. They suggested I give them a gentle squeeze with pliers to release an air pressure pocket in them. It didn't really restore them to where they should be so as of today, I asked if they would simply replace the buds, since they said they would. That is where I am right now and I trust they will do this. Their CS has been very good to work with. (1/12--They indeed did send a new set, so 5 for service. They were very good).Based on service and the unit itself, I would give the product five stars. But due to some rather average earbuds, I have to give it an overall of four stars, and would only change that if the buds are not replaced. I hope this doesn't happen every month or so, though. In the meantime, I have found some other buds here on Amazon for $3.99. At that price, I don't mind trying them and will once I get enough in my cart for free shipping.Overall, I like the concept and having music in the pool. The unit is fine, and the earbud fit is fine. But the quality of the buds is still questionable.A YEAR LATER: I've had both Swim Audio and Audioflood units. Both companies offer superb support. However, I have had to get replacements from both companies. So far as the unit goes, the nod strongly goes to AudioFlood. But AudioFlood's ear buds are not so good--they tend to get vapor locked and one or the other bud completely goes out. Swim Audio's buds are definitely better. Keep your ears clean! Over time, believe it or not, the little screen that covers the hole where the audio comes out can get plugged with ear wax. The best buds I have found thus far are a $6 pair I found here on Amazon. They are excellent but they are long cord, so I wrap the cord up, tie it permanently, and stick the cord under my goggles strap. The customer service at Swim Audio was fine, but the first replacement didn't last all that long after the first one choked out. They were nice enough to send a new one (the last one), and it didn't last a week. So my nod would go to Audioflood, and grab a pair of the $6 buds here on Amazon as backups. After going through 4-5 units in less than three years, I am going to try Underwater Audio. After almost two years, the battery in the AudioFlood unit is not holding a good charge, but the unit itself, to me, was acceptable.