Plustek8200iAi Opticfilm AI Handheld, Film and Imaging Scanner, Film

This scanner has all the features that I could want. At first the interface looked a bit daunting, but that is because it can do so much to perfect the end results. The only thing I find is that that the preset negative film types do not include some which I have used. Other adjustments make up for this. With high scan resolutions, very good quality picture files can be produced.

Item arrived promptly and well packaged .Customer help from the software company was very poor .May have worked if the supplied cd could be used for installation but who does that nowadays ?The alternative - downloads from the website of Silverfast seems incompatible with both my Apple and Windows 10 and contacting customer service last week has really so far after 3 days just been an acknowlegement of my email and a suggestion I read their FAQ ‘s ( which I did prior to contacting them )Perhaps if it was version 9 not 8 like this one they would be betterThis is the reason for return . It seems there is no uk based support - USA or Europe so can’t phone for help .Useless item due to poor backup and outdated software issues .Will return .

Worst "investment" I have made ever. Very slow in scanning, very loud while scanning. With silverfast it keeps freezing at the Processing status and doesn't always saves the pictures. Doesn't worth £449 at all!!!!!!!

It's rubbish in the main as it won't work on Windows 8 without an upgrade that I can't seem to get without buying it