Zulay Magia Fully Automatic Espresso Machine With Grinder - 19 Customizable Coffee Options - Auto-Cleaning For Easy Maintenance - Milk-Foam System For Latte, Cappuccino - New Silver (13.8x18x9.4)

To start out, I was exited to receive it. Item was packaged well. It was easy to unpack and a few steps was to setup the machine. This coffee machine is absolutely unique, there isn't anything else out there. I did my research. When you turn it on, put water in, it does a self cleaning. Then you have the selections for many different type of coffees. Latte, cappuccino, regular, espresso, and on. You can have different users and have different types of coffee on each user. Each coffee is adjustable in the setting, such as temperature of the water, milk, how much coffee do you want in volume, how strong you want to coffee to be and so on. It's fantastic. It grinds up the coffee beans, sucks up the milk from a cup you place next to it to make the latte, it steams the coffee. It makes the layers like the real cappuccino as it shows in the pictures. Fully automated. It will tell you when you have to empty the ground coffee trash bin. When you turn it off, it does an automatic cleaning. You'll put some clean water in a cup for the milk straw, which it will be sucked up and cleaned inside out. You won't ever have to clean the inside. It does it automatically. Not to mention, this machine looks high tech, elegant and it will definitely bring the attention to your guests and everyone in the house. This coffee maker is smart and had a lot of attention to every detail put in. I hardly ever leave a review, but this, I highly recommend this product even it is high priced.

Let me preface — I love the Magia and you can read my initial review at the bottom. However, ours, at least, has a serious flaw that has remained unaddressed. I wrote the Magia folks about the insane amount of waste the Magia produces because coffee spills all over the inside of the machine, way more than is actually used to make coffee. I wrote the Magia folks and sent them pictures.I quickly got a cheerful reply that answered none of my concerns. In essence, they said it was simply a matter of proper adjustment. Well, I followed every step of the instruction video, to no avail. The Magia continues to blow coffee grounds all over the inside of the machine, necessitating a major cleanup every day. Maybe we have a faulty brewer, maybe the design simply isn’t optimized, but 2/3 of all ground coffee going to waste is really unacceptable. Update May 15, 2025: It's been a year and a half since I purchased the Magia for my husband. And despite its fundamental design flaw -- the huge waste due to a very poor brewer design -- we're still using the Magia every day. Yes, it still works. But ONLY because we now know all the many ways it can be fixed (not by the vendor, by US!), and because we're putting up with its glitches and its huge waste of coffee -- probably at least 2/3 of the coffee that goes in ends up spilled all over the inside of the machine -- by scraping out the wasted ground coffee and use it on an old-fashioned Mr Coffee. As is, it looks like Zulay is no longer selling the machine new. Too bad, because all that needed to be redesigned and fixed is the brewer, which is a separate module. It looks like it should have been an easy re-design fix. —— Below the initial review, If you ever wanted one of those espresso/specialty coffee machines that’s somewhere between low-end (from low $100s) and high-end (thousands), the Magia fits the bill. We’ve had ours for a month and a half, and use it multiple times every day. So here are some of my comments and impressions. First, this is NOT a high-end coffee machine and not even a Mr Coffee replacement. It’s also not for those who drink coffee by the 32-ounce tumbler mug, for the Magia can barely accommodate a US-size tall cup. The Magia CAN make regular coffee (“Americano”), but it’s really for making Italian style specialty coffee drinks: Espressos (very strong), Restrettos (super-strong), Macchiatos, Cappuccinos, Lattes, and other coffee/milk/foamed milk combinations. How well does it work? Very well, but there’s a bit of a learning curve. The instructions that come with it show good effort (the basic setup steps even printed on the box it comes in), but not extremely detailed. Watching the instruction videos helps. The elegant touch screen interface (likely Android-based) makes everything quite simple. You tap to select one of the programmed drinks as is, you can finetune each drink in how strong, how much, how much of what, temperature, etc. Each member of the household can personalize their own favorite drinks. You’ll learn to love the various ways foamy, frothy milk can make for delightful coffee drinks. The machine also contains recipes that include other flavors that you put in manually. The Magia is quite complex, and it cleans and maintains itself. It makes all sorts of preparation and operating sounds, hissing, steaming and disposing of waste water. You need to learn where to place a dish for waste. The Magia alerts when the coffee or water supply is low (calling it a “shortage”), when the coffee grounds waste container (it presses the grounds into little pucks) needs to be emptied, or when the machine should be “descaled” (a process that takes over half an hour). It does most very well, but it can get confused, alerting to no beans when there still are plenty, or sometimes just spitting water instead of milk (reboot). There is considerable waste; a lot of the ground coffee piles up inside the machine, so fairly frequent cleaning is necessary. The way milk is handled is not elegant. You put the milk into a cup next to the machine and insert a flexible tube to suck the milk. Apparently the newer white version of the Magia comes with a nice milk tumbler with the proper tube attachment, but that’s not separately available (yet) for the black version. Cup size is an issue. The coffee/milk dispenser can be adjusted up and down, but even the tallest it goes isn’t enough for many US cups. And the Magia doesn’t tell you what size cup it needs for a drink. Given its sophisticated computer interface, that info should be added. You can, however, stop dispensing during the pouring. Overall, way more fun and way more useful than we expected. It’s complex, though, and time will tell whether the Magia (or its fascination) will hold up.

This Espresso brewer is outstanding and rivals the more expensive models by other companies. It offers so many espresso recipes at the touch of an icon. It is easy to clean and brews excellent coffee delights. The loud sounding solenoids gave me some misgivings in the beginning but now I am comfortable with this entire unit. I believe the quality of construction to be very good, however, time will tell. I did purchase an extended warranty. It is manufactured by a minority owned company which I believe to be a good thing. If you love various coffee drinks custom made to your taste this is an espresso machine for you. UPDATED ONE MONTH LATER. I have owned the Espresso brewer now for about a month and have used it extensively. It is an outstanding brewer that I highly recommend if you love coffee. My advice is to clean the milk frothing unit every time you make one of the coffee drinks otherwise the tube or the actual frother has a tenacity to clog up. It is exceptionally easy to clean which is another plus. THIS IS A TWO MONTH UPDATE: I have been successfully using this espresso machine for exactly 2 months and still delighted with it. However, in these 2 month the coffee dustpan has collected about 3 ounces of ground coffee that seems to be discarded into the pan after every use. This is somewhat of a waste so I collect it and seal it in an airtight container to use later. Granted it won't be as fresh as I would like but it also won't be wasted. I still highly recommend this unit. CUSTOMER SERVICE UPDATE:: Don't rely on the Magia customer service. The plastic plug that covers the ground coffee chute broke quite easily and this company will not even answer my request for a new one. I finally went to Ace Hardware and purchased a metal cap that works better than the original.

This is amazing coffee machine, and Zuley Kitchen sure do stand behind their product, and awesome customer support!! I will highly recommend this coffee machine to anyone !!!

Machine à café avec toutes les options . Très bon rapport qualité prix. Service après vente efficace.Peu encombrante bon look et bon café. Production d'eau chaude pour faire du thé et lait mousseux pour les chocolats chaud.

Mas que excelente , producto recibido bien embalado y en tiempo y forma

Just runaway from this product and look for something else; product stopped working after a few months and the support takes forever to resolve your issue. Better look for bigger and better brands that have a decent support model.

Quality and Even Worse Customer Service I purchased the Zulay Magia coffee machine hoping for a reliable, high-quality product, but unfortunately, my experience has been nothing short of frustrating. The machine malfunctioned just two weeks after the warranty expired — a clear sign of poor durability and quality control. When I reached out to customer service, they were initially unwilling to help. After a lot of back and forth, they finally agreed to repair it, but only if I covered the shipping costs myself. Considering how close this was to the warranty period, that response felt unfair and unprofessional. To make matters worse, Zulay does not honor the warranty if you purchase internationally, which is something they don’t make very clear upfront. This entire experience has been extremely stressful and avoidable. Between the poor product reliability, lack of accountability, and unhelpful customer service, I can’t recommend the Magia coffee machine or Zulay as a company.”