Skin Research InstituteDryQ “Smart” Hair Dryer - Super Lightweight, Foldable - Powerful, Quiet Motor - Infrared and Ionic Technology - 3 Magnetic Attachments - Heat Control with Locking Switch

I purchased the SRI Dry Q 3.0, Model Number M530151R from Amazon October 2024 after reading reviews on blow dryers. The SRI Dry Q was rated a bit higher than the Dyson, and cost is about $200 less. What caught my eye in reading about this blow dryer is the weight and power - stated light weight with four heat modes. Amazon’s Prime day discounted the dryer about 60 dollars, so I decided to invest in the dryer knowing Amazon is reputable at returns. I have been very satisfied with the dryer.I want to share my experience with the company/manufacturer as this is important for anyone who decides to invest in this blow dryer. I booked a trip to Barcelona, then boarding a cruise ship to Italy. I brought the dryer with me for time management purposes; knowing there was a blow dryer in the room in Barcelona, as well as the cruise ship, my BFF traveling with me could use a dryer as well. I purchased the EPICKA Universal Travel Adapter, International Power Plug Adapter thinking I did my research and have an adapter that will work with this blow dryer.When in Barcelona, I attempted to use the adapter with the blow dryer, and after a loud pop noise, dryer no longer worked.There is a one-year warranty on the product, so I called the Customer Success Team. I spoke with the representative named Megan. Not only was I on hold for less than 2 minutes, she was personable, listened to my sad story with adapter; however, told me the manual states not recommended to operate with a voltage converter. She placed me on hold to speak with their technical support team. I was on hold for 5 minutes, but when she continued our phone conversation, she told me the technical support would replace my blow dryer with new one, and I pay the shipping charge of $17.00. I paid the $17.00 with debit card, and was sent an email stating the new dryer was being placed on order; another email stating dryer is on its way to my home and an estimated arrival.I am sharing this story because the manufacturer, as well as the Customer Success Team, keeps their commitment for a one-year warranty, and I am so grateful that they realized I made an honest mistake in using an adapter in an international country with this dryer. I will note that on Number 15 of “READ ALL INSTRUCTIONS BEFORE USING”, it states “do not operate with a voltage converter”.The dryer is worth every dollar - light weight, and heat settings are the best. Thank you, Megan and Customer Success Team for working with me and standing by your warranty with ethics and integrity.

I received my item in February and loved it immediately. Unfortunately, it stopped working just a couple of months later. I reached out to SRI customer service as I was still in the 1 year warranty. Mai was phenomenal at not only answering all my questions but she expedited a return label and replacement device for me.I recommend purchasing this item. While using the DryQ, there was a noticeable difference in my hair's health. My hair was shiny and I had less breakage. I can't wait to receive my replacement device.

I love the SRI DRYQ. It was suggested by a salon stylist. It was a big investment for me as I don’t use a hair dryer often, letting my naturally curly hair dry overnight. However I wanted a good dryer when I do want to style my hair from start to finish. The Dry Q dries quickly and helps to relax the frizz in my hair but still leaves nice body. I still use a curling iron after to relax away any further frizz but the SRI dryer does not dry my hair out. The light weight unit and quiet motor makes it a pleasure to use. I am very happy I made the purchase and I love the hair dryer. I highly recommend the SRI DRYQ.

Great hair dryer (with red light) as well as great responsive customer service! I have been using this hair dryer 2 times a week with great success. I used to dread drying my hair because of the length of time and hassle getting the snarls out of my long hair. No more, it only takes 10 minutes to dry with no frizz or snarls anymore. I also use the recommended spray Color Wow Dream Coat. The combination is a game changer. I actually look forward to this event now. Yeah!!!! I would definitely recommend these to anyone! The best hair dryer combo (I already use the Color Wow Shampoo and Conditioner)I have ever owned, worth every penny… Just Sayin’…

Works well as advertised. It is very light, noise level is low. Efficiently dries thick hair in couple of minutes.

It’s quiet and it dries my hair super fast without burning my hair. Love this tool.

The item is nice but is way too pricey. I have never bought an expensive hair dryer. Still thinking whether to keep it. But it I like the feature infrared red light though.

Works like a charm and has several options regarding heat, speed, etc. I’m very happy with it.