Does this product have a guarantee? A crack has appeared on the lid where the hinge is for no apparent reason.

I have had 5 of these (all replaced by RAK)....and EVERY one has cracked from one or both hinges for no apparent reason. Have changed mounts EVERY time too....so 100% there is a design fault with these. Sick of it now.

Is this a genuine RAK made productor a generic part

Hi, This is a RAK product as per listing. Kind Regards Tracey

I need to replace a toilet seat for my rak toilet. how do i know which model i will need as i did not fit it originally?

I would suggest to check the RAK website for models which is what I did - http://www.rakceramics.com/uk/en/ - they don't have a huge range so hopefully you will be able to work out which one you have

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RAK Tonique Soft Close Toilet Seat

Product ID: 51576989

Details

Brand
RAK Ceramics
Colour
Grey White
Manufacturer
RJ Bathrooms
Material
Ceramics
Operation mode
Manual
Product dimensions
41.3L x 36.6W

🎨Sleek white & grey finish

⚖️Lightweight 2.92 kg

🛠️Soft-close hinge tech

Description

🚽 Elevate your bathroom game with silent sophistication!

PREMIUM CERAMIC BUILD - Durable, easy-to-clean ceramic ensures lasting hygiene and style.
LIGHTWEIGHT YET STURDY - At just under 3 kg, it’s easy to install without compromising strength.
EFFORTLESS FIT FINISH - Precision-engineered dimensions guarantee a seamless upgrade to your existing setup.
MODERN DUAL TONE PALETTE - Choose between crisp white or subtle grey to elevate your bathroom’s aesthetic.
WHISPER QUIET SOFT CLOSE - No more slams—experience serene bathroom moments with smooth, silent closing.

The RAK Tonique Soft Close Toilet Seat combines durable ceramic construction with innovative soft-close hinges, offering a quiet, premium upgrade in a sleek white or grey finish. Lightweight and easy to install, it’s designed for modern bathrooms seeking both style and functionality.

Specifications

ASIN	B010ARKOMG
Best Sellers Rank	66,874 in DIY & Tools ( See Top 100 in DIY & Tools ) 335 in Toilet Seats
Brand	RAK Ceramics
Colour	Grey, White
Customer Reviews	4.3 4.3 out of 5 stars (98)
Item Dimensions L x W	41.3L x 36.6W centimetres
Manufacturer	RJ Bathrooms
Material	Ceramics
Operation Mode	Manual
Part Number	TON/HI-SEATSC
Shape	D-Shaped
Style	Modern

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