ECOVACS DEEBOT T10 OMNI Robot Vacuum and Mop Combo, Auto Self-Emptying, Auto Mop Cleaning, Hot Air Drying, 5000Pa Suction, OZMO TURBO Deep Mopping with Precision Mapping and Obstacle Avoidance, White

First off: I have about a 2200sq ft, one story house. Entire house is tile or laminate flooring, with various rugs. It's only running through the master bedroom. I closed the doors to the other 3 rooms and 1 bathroom when it was "learning". That's just for reference.... Packaging: This thing is BIG. The box was way bigger than I expected when it arrived. And the unit itself IS big because of the mopping feature, but it really doesn't take up any more floor space than other robot vacs I've had (that weren't auto-clean). It's packaged very well...really nice foam inserts and it's protected really good and just has a premium feel when unpackaging. Set up was pretty easy...BUT This would only run on a 2.4ghz wireless network for me. It's the only device I have that won't run on a 5ghz network. I had to go through my router and set up a separate 2.4ghz network to get it to connect. I found that annoying. Maybe I'm wrong, but the 5ghz wouldn't work and then the 2.4ghz immediately did.... Intelligence: It's definitely smart. I've had 2 other vacs and hesitated on this one because of past experiences. This way is WAY smarter. The mapping is crazy...it's scary accurate and you can manually add furniture in the app to the 3D map. It doesn't get stuck. I've only it get stuck one time, and that's bc it ate a loose charging cord under by bed and got tethered in place and eventually died. Old vacs have very routinely gotten stuck at certain threshholds or problem area....this was has not at all. It also seems to avoid socks and little things that would tie it up (minus that usb cord). It's pretty efficient the way it weaves the rooms. I've had stared at it the whole time but it has more common sense than old ones. It also reads rugs and carpets very well. You can immediately hear the motor and suction change between tile and rug. The app is pretty robust. Especially for a company I've never really heard of...I was worried the app woul be janky, but it has a number of nice features. You really have to play with the app after it's done 3 or 4 runs and learns the lay out. You'll have more options after that. Vacuuming: It works well. We have 2 pretty big dogs. Lots of hair. The non-self cleaning vacs are a no-go for us because they fill up too fast. This was good but not great with the hair. Every couple runs, I find myself cutting hair off the roller that gets bound up. It doesn't clog it or stop it but you do have to do some maintenance if it's picking up a lot of hair. The battery will easily last for the whole area that it's learned. If the battery does die, it returns, charges and restarts where it left off. Mopping: It can't do the whole house by any means. The mopping feature is designed more for like 1 big room or maybe a living room/kitchen. It only holds so much water in the actual vacuum so it has to return frequently to dump and reload. Then the battery dies. I use the app to tell it exactly what I want mopped...no need to do the whole house. It's also a little louder and slower, so set it go while you're out of the house. The mopping pads snap right in via magnets and the units automatically knows it's in mop mode when those are snapped in. There are wetness and dryer settings in the app but the default works well. Other Features: You can actually use this thing as a mobile camera. It's kind of nuts and if you're worried about big brother mapping your house and all that....maybe not for you (I already assume they know everything about me anyway). You can tell it to go to a spot in the house and view the live camera. Pretty crazy. Good way to check on dogs though. OVERALL: Very pricey but very high end unit. It was good to see that the features did, in fact, match the price point. When I purchased I was able to click a free bundle of extra pads, vacuum bags and accessories. Make sure you check for that. Overall I'm happy with it....it works well and other unbundling some dog hair, the fact that it's not always stuck and pretty maintenance free is a big deal. The app really is a pleasant surprise too.

Great vaccum. But even better customer service. I just moved into a new home and had a difficult time connecting the vaccum to my network. It was giving me grief and after looking for many videos online I decided to reach out to ecovacs. My warranty had expired, over a year but under 2 years and they REPLACED it for me! Highly recommend them. I loved my vaccum but having a customer service to back a product like this is even better. Thanks Bob, your help was greatly appreciated.

Après deux ans d'utilisation, l'appareil est devenu inopérant. Je suspecte un dysfonctionnement de la carte mère. Il ne parvient plus à établir de connexion avec l'application (2.4GHz) et ne produit plus de signal sonore lors de sa mise sous tension

Worked for 3 months and now won’t start at all. Also if u buy. Buy from another source, there is no help here with warranty unless you buy the extra warranty.

Cleans well just needs to be reset every so often