roborock S8 Pro Ultra Robot Vacuum and Mop, Auto Drying, Auto Mop Washing, Self Emptying, Self Refilling, Liftable Dual Brush & Sonic Mop, 6000Pa Suction, Obstacle Avoidance(RockDock Ultra Series)

Update from 2025 (original purchase over 2 years ago): We have not had any major issues or really even difficult minor issues with this robot. The only issues we've had have been easily solved by googling their wiki on solving, and they've all worked. We run this robot at least 3 times a week (usually daily). We'd put it on a schedule but we don't want it to encounter something random like a puddle from a spilled cup or whatnot if we're not around since we have two cheeky cats and teens. I'll cover the pros and cons since we purchased. Pros: 1) Amazing suction power. We have not had any residual hair or dirt left over after the vacuum runs 2) Mopping power exceeds expectations 3) We've been somewhat lazy at times emptying the mopping containers and the vacuum still works just fine (meaning the dry vac, not combo) 4) The app is great. I know others have complained about it, but we have not seen any issue with the app at all since purchase. We have the house mapped and we can do zone cleanups, specify areas we don't want the robot going, etc. 5) Built-in AI. We have older kids and they're pretty good about picking up stuff, but at times, things might be left laying around. The vacuum learns from obstacles and avoids them. Cons (minor): 1) The emptier occasionally gets stuck because of something the vacuum ate (usually during heavy shedding season with our longhaired kitty). Super easy fix...you grab your shop vac and stick the hose on the bottom where the dirt gets sucked up into the bag (where the robot docks) or you take the vacuum bag out and clear the blockage from the top where the unit sucks it from the bottom. Not difficult at all. This is probably the "biggest" minor issue we've encountered. 2) Wheels getting stuck: Only once has the mop (the rear end of the robot) gotten stuck in a pressed down setting, not allowing normal vacuuming. We referred to the vendor's wiki page and immediately found the solution to manually roll the vacuum around until the mop unstuck itself from that position. Again, only happened once and was nearly immediately fixed. If you're debating whether to make a purchase from Roborock, my feedback is to choose Roborock. No, I am not paid for this review because I like to help others make good purchases. This is based on our anecdotal experience only and can't vouch for anyone else. We are in the process of building a new home and will buy another one of these units for the new place (or the next gen model). Original Review: We are on day 3 of this robot. We’ve had 5 other robots in the past, and all have had issues from the start. This one actually is incredible so far. The only feedback I have is that the mop and vac feature where it simultaneously performs both functions is not super great. We switched to a full vac and full mop and it is superb. “Buster” has made our floors clean again and it is as close to effortless as possible. Fill the clean tank and empty the dirty tank, and then ensure to inspect the robot at least once a day to make certain nothing is stuck.

I bought this robot vac after my cleaning lady quit, as my white tile floor gets extremely dirty with 2 crazy shedding dogs (corgi and husky), a cat and 2 messy cooker humans. My parents had a 2020 iRobot vacuum and it was honestly very disappointing. It always got stuck in cliffs, constantly got lost, and always had errors preventing it from following the set schedule, so I was skeptical. I couldn’t be more happy with this purchase. It’s been just about two months of use, I run this almost everyday to keep the place presentable and I have yet to replace the dust bag (will probably be this week). It requires the perfect amount of work, and have only had to reboot maybe twice. I do regular vacuuming and mopping throughout the week with this thing with the deep+ option always on and never let it vac/mop simultaneously, I always have it do it separately. Once a week I remove items like chairs, trash cans, dog beds, dog crates, and any other easily movable objects to other rooms to have it get the hairs that build up in random places. It usually does a great job at getting everything clean in the first go, although it does struggle a bit with tough stains in my kitchen, but spraying them with water before usually does the trick. I also like using the remote control option if it’s just not handling it correctly (takes 5min out of my time, and minimal physical effort. I refill and empty bins once or twice a week. And remove any stuck hairs between brushes also once a week, i love how everything is easily removed. The only thing i hate is that rotating sweeping brush that’s on the side, because it bends due to it hitting walls and other objects. But it comes out brand new after putting the bristles in boiling water for a few seconds. Great purchase overall. It’s also very entertaining watching it clean. My cat has a vendetta against it, and is always taking it out of the base. A bit inconvenient with multiple level homes because you have to pick it up after it’s done. But that’s not the robot’s fault.

I bought the device because of its LIDAR navigation and top of the line coswt. I read the manuals and learned the diagrams of all parts and their maintenance intervals. The roborock app did not recognize my wireless network but the MiHome app did and mapped my rooms. I elevated all the chairs in the house during the mapping then I vacuumed all the carpeted areas and mopped the wood floors with the device. The dust bin in the device was absolutely clean, containing no dust. The filter in the dust bin was clean and looked new. The dust bag in the large plastic container in the mothership was empty after emptying the robot bin using the app. The dirty water container contained essentially clean water after emptying the robot. The wood floors were still dirty. I called roborock tech support. The were utterly incompetent and obstructionist. They first sent me a text message "to confirm I could receive text messages." I asked why they couldn't send a troubleshooting text message as their first message? They said this is their protocol. Then they sent me a troubleshooting text. In it they asked me to crumble crumbs on the floor and take a video of the robot passing over the crumbs and send it to them. I said why couldn't they just walk me through troubleshooting steps. They hung-up on me. I called back and got a different representative. I asked them to walk me through troubleshooting steps. They said they couldn't help me and had to transfer me back to the first representative because that is their protocol. I objected. They wouldn't budge. I returned the device. It didn't work at all. I wasted a whole day. Very frustrating. Bad support and non-functioning device.

I waited for about 6 weeks to write this review because sometimes, a product works well at first but the more you use it the more you find its flaws! This vacuum is amazing! I have 3 dogs and 3 kids and this vacuum helps keep me sane. I run the vacuum and mop 4 days a week and just the vacuum 2 days. The other day I sweep and mop myself. Pros: * Easy to set up and quickly mapped out my house. * Takes very little maintenance. Just fill clean water and empty the dirty water every 3 or 4 days. I had a Shark combo robot previously and it couldn't even get thru 1 cleaning without me having to manually add water. If you leave the dirty water any longer than that it will smell. I didn't notice it from the machine but when you empty it, you will smell it. It has been 6 weeks and I have just today emptied the debris bag and I have 2 Aussies and a Golden Retriever that shed A LOT. * It really maintains itself, cleaning mop head every 15 minutes and self empties its dust bin. The Shark vacuum only self empties the dust bin if you are only vacuuming. If you are using the combo vacuum/mop, EVERYTHING is manual for the Shark. Roborock rocks with this feature. I do not have to do ANYTHING for days. * App is easy to use and makes suggestions for no go zones. * I can see what the vacuum is doing or any errors thru the app and sometimes can clear them remotely. Cons * Expensive but I think well worth the price * Like others have said, has a difficult time with cords, however, I bought cord organizers with boxes and ties from Amazon and fixed this issue. * Sometime gets stuck on my rug but usually I just start it again remotely and it unsticks itself I was worried about spending so much for a vacuum/mop but I am in love with this. I have had other robot vacuums and mops and this one is head and shoulders about the others. I did NOT get anything for free either. I paid full price for my Roborock.

They say you get what you pay for, and it's never been more true for me than with this purchase. This is my 4th robot vacuum (2 Ecovacs and 1 Roomba previously), and this one far outshines its predecessors (it also was the most expensive). But it has been worth every single penny. I have two large dogs (a St. Bernard and a Golden Retriever), and they shed like it is their JOB! All previous models got the hair tangled up in the brushes/wheels (both), or the suction wasn't strong enough to empty the bag into the base (Ecovacs), or they didn't do a great job (both) - but this one has been phenomenal. It does an amazing job picking up all debris, dirt, and dog hair, and I've had no jams at all. The brushes detangle themselves, and the main multi-directional wheel is easy to remove, so if/when hair does build up there, I can just pop it out to clean (the Roomba had this, too; Ecovacs did not). The mopping feature works really, really well and I LOVE that it dries the mop head so no smelliness. My Ecovacs (supposedly) mopped, too, but it did such a poor job that I never used the feature. Plus, it had to run separately from the vacuum (attach mopping head). This one is all built-in and does an all-in-one. It actually "lifts" the mop head out of the way when it detects carpet. The app is great; scheduling is a breeze. It doesn't "lose connection" to my network constantly (looking at you, Roomba), and it displays a very accurate map, allowing me to see just what has been vacuumed/mopped. All-in-all, I couldn't be more pleased with this product, and I highly recommend it to anyone who wants the best and is willing to pay the price for it. I would buy it again. No question.

Works great as a vacuum and a floor washer. Does not get corners very well so once every 6 weeks or so I have to get out the dinosaur and manually vacuum. It does not empty pet fur. I have to manually empty every time it runs. Love everything else about it tho

After three weeks of heavy usage, I really love this robot. I’m extremely impressed by its navigation and obstacle avoidance capabilities and how close to hands-free it truly is. “Rosie” (of course!) has gotten/kept my house cleaner than it was for a long time. Rosie almost never gets stuck, especially now that we’ve identified a couple trouble spots to mark as no-go zones, and just goes about her business cleaning. My house is fairly large and is home to a cat and a dog, who like to shed everywhere. (It’s really neat when one of the animals sits in Rosie’s path long enough for the “cat” or “dog” icon to pop up on the map in the app!) I now have Rosie scheduled to vacuum high traffic areas every night, which keeps things under control. My downstairs is mostly hardwood and tile, with a few area rugs. The S8 Pro Ultra’s self-filling and self-washing makes the mopping functionality truly useful—it requires multiple refills to get my whole downstairs mopped, which would rarely happen if I had to refill by hand. Overall, this robot admirably meets my needs. My prior experience with a robot vacuum was roughly 18 years ago with the then base model Roomba. It was neat at first, but eventually felt like more trouble than it was worth. I was spending more time picking up the floor and unsticking/cleaning/emptying/maintaining the robot than it would take me to just hand vacuum the small condo I lived in at the time. I gave up on robot vacuuming until the technology advanced and, in the meantime, moved to the larger house with more extensive cleaning needs. The S8 Pro Ultra seemed to be the more advanced robot I was waiting for, and I have not been disappointed. This machine avoids most of the limitations of my old Roomba. I have noticed a couple of minor software issues that hopefully will get ironed out with future updates: 1. Some glitches with naming rooms on the maps, especially when trying to assign custom names. 2. Multi-level functionality could be a lot smoother. Getting the robot to switch maps is cumbersome, especially when you just want to do selective room cleaning on the new floor. And the robot then thinks its dock is on the new floor too. Other than these minor issues though, I find the app very good and useful. I have been so pleased with this robot that, last week, I got an S8+ at the Black Friday sale price to keep upstairs. My upstairs is mostly carpet, so the Pro Ultra’s mopping functionality is less needed up there. So far, the S8+ is also meeting my expectations. And it’s fun having two robots at my command.

This is my 3rd robot since diving in when iRobot released the first self-emptying vacuum - the i7. That machine lasted me 3x longer than the expected mean time before failure - but it DID require lots of fiddling around and tons of patience. I often wondered if I spent more time messing with the machine than if I just would have gotten my heartbeat up for 10 minutes vacuuming? But now I'm 70 and have interest (and diminishing ability) to clean my home without a robot. I replaced the i7 with a Narwal, which was sent back immediately. Great hardware - horrible software. ChatGPT suggested this model as a "set it and forget it" alternative. I'm just now getting things set up the way I want them. The user interface on the software is fairly good - but one thing that bugs me to no end is the "one size fits all" approach Roborock has taken when it comes to the app and the manual. This machine is unique - but the software is used across various models - and you'll get messages like "clean the filter"... which required me to ask ChatGPT what the hell is it talking about? That's where I learned I don't have one to clean - but Roborock hasn't removed this - and several other things - from the app. TERRIBLE. Hooking it up to my (very complicated) network was tricky and non-intuitive. I wish manufacturers would embrace Matter - or whatever standard that's widely used and accepted. This process was old-school and ugly and didn't succeed until I took the vacuum upstairs next to the router. That did it. As said in previous reviews, the mapping is great, although it made a mistake in my kitchen and it took some serious magic to get it to find and correct the mistake (I used zones instead of rooms...) but once it realized there was a chunk of floor missing from the main map - it put it in. So that's great. II wish they had a "re-map this room" function in the app. I love how it doesn't bang into stuff (including my feet when I'm at the kitchen sink). The tech is massively improved from the i7, and worth the wait. I'll update this review in a few weeks (or days, should something great - or awful - happen. Well - the machine is becoming more and more of a frustration. Most of it is related to the way things work OUTSIDE the actual machine itself. The manual is ridiculous. The website is awful. There are multiple (like seemingly over 100) models that might apply to the one I own - I'm not sure). Invoking ChatGPT to help hasn't help because all versions are different from one another - even though Roborock lumps them all together, and none of them operate the same way. Latest problem: I had a new runner (purchased from Amazon) that is shedding crazy amounts of lint. It's getting jammed into the bin, and it's not emptying when the jet engine tries to pull everything out. There are no warnings anyway that something is wrong - and (this is a big gripe) no way to order a manual emptying of the bin from the app. I am, for now, dropping it to two stars - and haven't thrown out the box (yet). But this has gone from a "set it and forget it" solution to a pain in the a**. And it's completely Roborock's own fault. It could be awesome. It is not. FINAL UPDATE: Back into the box and refund requested. Yesterday a box of corn flakes spilled onto the pantry floor. 9 different passes failed to pick up the mess. It actually spread it around outside the pantry. Turned out it was because (wait for it) THE DAMN BIN WAS FULL. Last night I heard it "empty" the bin - but the bin doesn't actually empty. So today, after manually clearing the bin and emptying it - I re-assigned the robot to clean the corn flakes from a section of floor measuring 6 x 5. This pass request was the NINTH TIME. And it still left flakes all over. I had set the vacuum to turbo - but all it did was just blow the debris around further - not suck it up.

Replaced a Roomba S9+ with this. Although it doesn’t vacuum carpet as well it is better in every other way. It works way faster, drives into less things, maps better and has the added bonus of “mopping”. The mop works okay, it’s closer to dusting than anything else but keeps the floors very clean. Highly recommend if budget is no issue.

Buena máquina y práctica

J'étais perplexe avant de l'acheter mais WOW ça fait vraiment du bon travail pour une si petite machine 😍. J'ai juste acheter le produit de lavage à rajouter dans l'eau propre pour ne pas nettoyer qu'à l'eau les sols. Sinon, l'application est vraiment très bien faite et la cartographie et aussi vraiment réaliste. Il détecte les tapia, les chaussures et j'ai même une droit à une alerte sur un seuil de porte un peu trop élevé 😅. Pour le nettoyage il reste quand même à faire les poussières sur les meubles et la salle de bain en profondeur. J'ai un Jack Russell donc les poils court en quasi permanence sur le sol mais avec ce bijou technologique je recredite des heures dans ma vie, celles que j'utilisais pour faire les sols 🙏

Funcionou bem ate apresentar o primeiro problema. Agora colocam dificuldade para enviar para assistência técnica. Nao recomendo que importem esse equipamento para o Brasil.

Llevo un año con el, trapea y limpia excelente y automáticamente, yo solo agrego y tiro el agua de la base cada 20 días, según el uso. Tengo piso tipo mármol blanco y alfombra en al recámaras. El piso lo deja brilloso, solo no quita la mugre muy pegada como refresco ya seco. Va dibujando el mapa de la casa automáticamente. Reconoce muy bien los obstáculos y los evita. Espero así siga….👏🏻