how do i reach customer service??? jar was unsealed and looks like someone stuck their finger in the balm - i need a refund on this please

there are options to request a refund if you look at the actual order on your Amazon account

Hi Sara, Thank you for your question. Motherlove's Rhoid Balm is made with 100% certified organic ingredients: extra virgin oil, beeswax, and witch hazel, plantain, yarrow, and calendula herbs, with no additional scents added. If you have additional questions or comments, you can email us at amazon@motherlove.com or call us 970.493.2892 during our business hours of Mon-Thu from 9 am - 5 pm and Fri from 9 am - 4 pm MT.

Am I the only one to get a bottle only half full?

Hello, Each jar of Rhoid Balm contains 1 fluid ounce of salve which fills the jar up to the level of the shoulder of the jar. If you received a product that wasn't full, please contact us directly so that we may assist you further. Best, Motherlove

Great question! All Motherlove body care products are produced in our solar-powered, waste-free facility in Fort Collins, Colorado. Best, Motherlove

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Rhoid Balm, 1 oz (30 ml)

Product ID: 55158856

Details

Brand
Motherlove
Item form
Balm
Item weight
3.17 Ounces
Product benefits
Cruelty Free
Skin type
All

🌿100% Certified Organic Ingredients

🐰Certified Cruelty-Free Formula

☀️Sun-Powered Handcrafted in Colorado

KD 15.46

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Description

🌿 Soothe Naturally, Live Confidently — Because You Deserve Organic Care

MULTI USE MOM HACK - Combine with a DIY ice pad for next-level soothing care—because self-care is smart care.
PURE ORGANIC RELIEF - Harness the power of USDA-certified herbs for soothing comfort.
GENTLE YET EFFECTIVE - Formulated to calm discomfort and itching without synthetic additives.
CRUELTY FREE CONFIDENCE - Ethically created with zero animal testing, aligning with your values.
SUN POWERED CRAFTSMANSHIP - Handmade in Colorado with sustainable solar energy—because your care should be clean.

Rhoid Balm is a 1 oz (30 ml) natural herbal balm crafted with 100% USDA-certified organic ingredients. Handcrafted in a Colorado facility powered by solar energy, this cruelty-free balm effectively relieves discomfort and itching associated with hemorrhoids. Free from synthetic additives, it offers gentle, sustainable care for sensitive skin, making it a trusted choice for natural healing and wellness.

Specifications

ASIN	B0001OOEKC
ASIN	B0001OOEKC
Age Range Description	Adult
Best Sellers Rank	262,413 in Beauty ( See Top 100 in Beauty ) 3,108 in Body Oils
Brand	Motherlove
Customer Reviews	4.4 4.4 out of 5 stars (1,532)
Customer reviews	4.4 4.4 out of 5 stars (1,532)
Date First Available	2 May 2012
Format	Balm
Guaranteed software updates until	unknown
Is discontinued by manufacturer	No
Item model number	12001
Manufacturer	Motherlove
Product Dimensions	4.52 x 4.52 x 4.7 cm; 89.87 g
Units	29.5 millilitre
Weight	90 g

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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Good experience, but the tracking updates could be better.

2 months ago

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KD 15.46

Duties & taxes included

In stock

Sold byAmazon KUWAITDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to KUWAIT.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

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Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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