Hiboy Adult Electric Scooter, 500W Motor, 30km/h Speed, 40km (S2 Pro) / 65km (S2 Max) Range, Dual Brakes & App Control for Commuting

I would like to share my great experience with HiBoy customer service. My son’s scooter had an issue just one month after the warranty ended, and I contacted the company for help. They responded immediately and asked for videos to diagnose the problem. Once they identified the issue, they quickly sent us the replacement parts along with clear instructional videos. We received everything on time, installed the parts, and the scooter is now working perfectly again. I truly appreciate their fast response, professionalism, and willingness to help even after the warranty period. Excellent customer service — thank you, HiBoy

I’ve been using this scooter for 6 months now, and I’m very happy with it. It’s strong, reliable, and handles ramps with ease. One thing worth highlighting is Hiboy’s excellent customer service. After a few months, I had an issue with the throttle (which can happen). I contacted them by email, and they quickly sent me a complete new handle with the throttle and all necessary parts, along with a clear instructional video on how to replace it. Their response was fast, professional, and hassle-free. Highly recommend both the scooter and the company!

Very useful

After just a few months of use, it switches on by itself and doesnt switch off when pressing the off switch.

Very good product, now it's 7 months still same as new

I had this in my cart for weeks before I bought it because I was very skeptical. Having used it for a little while now let me just say this; This Scooter is awesome! I needed something to ride to my gym that's 3km Away and this is just the answer. I even go to the gym when I don't feel like working out because this thing is so much fun to ride. I especially like that this goes uphill without so much as a struggle. I love this and I highly recommend.

The scooter works perfectly, but the charger stopped working after only two uses. I need a replacement charger under warranty. I do not want to return the scooter.

Fun scooter.. 30km/hr is definitely the sweet spot. Only change I would make is the handlebar grips to a softer rubber. Solid tires so no worrying about punctures and they have enough grip for confidence on a tar road. In this price range I am very happy with my purchase.

Very good scooter with additional features to connect from your mobile using the apps.

scooter: durability: 10/10 max speed 31kph: 10/10 battery range 30-40km: 8/10 control: 8/10 suspension: 6/10 elertonic & disc brake system: 10/10 for customer service: i just want to thank agent cherry for helping me. i really appreciate her extra time and effort in solving my issue. you were incredibly patient and helpful. thank you so much agent cherry. it made all the difference. shoutout to the hiboy customer service team, you are all amazing.

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Excellent ride