I would like to use this with my iphone 11 promax. since i will need to use a usb to lightning adapter, will there be any loss in sound quality?

Hello! This headset model is mainly designed for PC/laptop as it has a standard USB-A end it won't connect to an iPhone 11. Please note we are unable to guarantee compatibility with 3rd party accessories. If you have any other questions, feel free to contact our Customer Care Team at 800-985-9815.

When using this headset with your cell phone and an adapter, is there any loss sound quality? If so, have you found any solution to that?

Hi Lorelei, as it would change from USB to 3.5mm it is likely the quality won't be the same. Our recommendation would be to get the Blackwire 3225 (PN 209747-201) which includes a 3.5mm connection along with the USB connection in order to avoid the need of an adapter. An adapter between a USB and a 3.5 mm jack is known as “Digital to Analog Converter” or DAC. A digital to analog converter is capable of converting digital signals into analog ones to create sound from your headset. USB headsets have essential advantages – first, they produce excellent sound quality than their counterparts. Second, you can configure your PC to play music or play games over analog-connected speakers – while you send the telephone calls to the USB headset.

Does the blackwire 3220, usb-a require batteries

Hi! No, none of the Blackwire 3200 series require batteries

The pictures show people wearing this with the mic on the right ear and sometimes on the left ear. Is the mic on the right or left earpiece?

The microphone boom can be used on both sides, it can rotate so that it can be worn on the right side or left side. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have further questions.

Desertcart Logo

Deliver to KUWAIT

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🎧 Elevate your calls with clarity and comfort — don’t get left on mute!

BUILT IN CALL CONTROL - Manage calls hands-free with intuitive cable controls for off-hook/on-hook functionality.
CRYSTAL CLEAR STEREO AUDIO - Experience rich, balanced sound across the full 20Hz to 20kHz frequency spectrum.
LIGHTWEIGHT DURABLE DESIGN - Ultra-light 1g plastic build ensures all-day comfort without compromising durability.
PLUG PLAY USB CONNECTIVITY - Effortless setup with universal USB Type-A compatibility for PC and Mac users.
SAFETY FIRST ACOUSTIC PROTECTION - Protect your hearing with advanced acoustic spike prevention technology.

The Plantronics Blackwire 3220 Stereo Corded UC Headset offers professional-grade USB connectivity for seamless integration with PC and Mac. Designed for business and call center environments, it delivers high-quality stereo sound within a broad frequency range while protecting your ears from acoustic spikes. Lightweight and equipped with cable call controls, it ensures comfort and efficiency during long workdays.

Specifications

Connectivity technology	Wired
Wireless communication technology	Bluetooth
Included components	Blackwire 3220 Series Headset • Carrying case • User guide
Age range (description)	Adult
Material	Plastic
Specific uses for product	Business
Recommended uses for product	Call Center/Office
Compatible devices	Call Center/Office
Control type	Noise Control
Cable feature	Tangle Free
Item weight	1 Grams
Water resistance level	Not Water Resistant
Frequency range	20 Hz - 20,000 Hz
Package type	Standard Packaging
Unit count	1.0 count
Style	OLD 2022 Version
Control method	Touch
Number of items	1
Product Dimensions	11 x 11 x 5 cm; 1 g
Batteries	1 A batteries required.
Item model number	209745-101
Manufacturer	Plantronics
Form Factor	PRINTER
Standing screen display size	75
Processor Brand	Intel
Processor Type	5X86
Processor Speed	3.4
Processor Socket	BGA 413
Memory Technology	DDR3, DDR3, DDR3
Computer Memory Type	DDR3L-1600 SDRAM
Maximum Memory Supported	8 GB
Hard Drive Size	80
Hard Disk Description	HDD, HDD
Hard Drive Interface	ATA-4
Hard Disk Rotational Speed	7200
Graphics Card Description	Dedicated
Graphics RAM Type	72-Pin EDO SIMM Memory
Graphics Card Ram Size	8
Graphics Card Interface	AGP
Number of USB 2.0 Ports	1
Number of USB 3.0 Ports	1
Optical Drive Type	BD-R
Hardware Platform	PC
Operating System	Windows 11
Are Batteries Included	No
Lithium Battery Energy Content	3.2 Watt Hours
Lithium Battery Packaging	Batteries contained in equipment
Lithium Battery Weight	0.63 Grams
Number Of Lithium Ion Cells	2
Number of Lithium Metal Cells	7
Item Weight	1 g
Guaranteed software updates until	unknown

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.