Filter light not turning off after changing with this filter, has anyone else faced this problem?

I believe you have to hold the button on the side of the machine down for 10 seconds to reset the light

Is there a use by date on the filters

Dear customer, thanks for you inquiry, for best results and continuous refreshment, it's recommended to replace your filter every 3 months or 150 litres, whichever comes first. Best regards!

When putting the filter in a jug of water lots of black bits came out. Is this normal? Can the filter still be used?

Hi, Thanks for choosing our Waterdrop Filter Cartridge product. Since there is granular activated carbon in the filter, it is normal that have black bits when you first use it. Please flush the filter for 2-3 minutes when you first use it or don't drink the filtered water when you first use it. The filter still can be used, please don't worry. If you have any other inquiries, please feel free to contact us. Kind Regards Mia Lauren Customer Service Rep

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Waterdrop Filter Cartridge, Compatible with Tommee Tippee® Closer to Nature® Perfect Prep® Machine, New Lid, Reduce PFAS, PFOA/PFOS (2 Pack)

Product ID: 682868689

Details

External testing certification
1935/2004/EC
Item weight
0.24 Kilograms
Material
UF Ion Resin
Product benefits
Removes and
Product dimensions
5.8D x 5.8W x

⏳3 months or 150L lifespan

💧99.99% contaminant removal

♻️BPA-free & eco-safe materials

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Description

💧 Elevate Every Bottle with Pure, Trusted Water

VALUE PACKED DUO - Two premium filters in one pack deliver unbeatable cost-efficiency without compromising on quality—because your baby deserves the best, always.
SAFE SUSTAINABLE - Crafted from BPA-free, food-safe materials compliant with EC 1935/2004 standards, protecting your family and the planet with every sip.
ULTRA PURE HYDRATION - Advanced UF filtration plus ion-exchange resin and activated carbon eliminate over 99.99% of coliforms, chlorine, and harmful PFAS chemicals for crystal-clear, fresh-tasting water.
SEAMLESS COMPATIBILITY - Perfectly engineered to fit Tommee Tippee® Closer to Nature® Perfect Prep® machines, ensuring effortless installation and flawless performance every time.
SMART REPLACEMENT CYCLE - Optimized for busy parents—replace every 3 months or 150 liters to maintain peak water quality without guesswork or hassle.

The Waterdrop Filter Cartridge is a high-performance, BPA-free replacement filter compatible with Tommee Tippee® Perfect Prep® machines. Utilizing advanced UF filtration, ion-exchange resin, and activated carbon, it removes over 99.99% of contaminants including PFAS, PFOA, and chlorine, ensuring fresh, great-tasting water. Designed for a 3-month or 150-liter lifespan, this cost-effective 2-pack offers safe, reliable hydration for your baby with easy installation and certified food-safe materials.

Specifications

ASIN	B07Q5CZ6ZK
Benefits	Removes contaminants and improves water quality
Best Sellers Rank	2,143 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 24 in Water Filter Cartridges
Brand Name	Waterdrop
Country Of Origin	China
Customer Reviews	4.6 4.6 out of 5 stars (4,713)
EU Spare Part Availability Duration	3 Months
External Testing Certification	1935/2004/EC
Global Trade Identification Number	00840814153499
Item Dimensions D x W x H	5.8D x 5.8W x 12.2H centimetres
Item Type Name	Water Filter
Item Weight	0.24 Kilograms
Manufacture Year	2004
Manufacturer	Waterdrop
Manufacturer Part Number	WD-C28
Material Type	UF, Ion Exchange Resin and Granular Activated Carbon
Model Number	WD-C28
Number of Items	2
Set Name	Tommee Tippee Closer to Nature Perfect Prep
UPC	840814153499
Unit Count	2.0 count

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