TONGVEO Conference Room Camera System with Bluetooth Microphone, PTZ Video Camera Kit 3x USB for Meeting, Education, Church, Works with Microsoft, OBS, (Cam+ Micro) Teams

We purchased this product for our business account, and within just one month, the camera began displaying blurry visuals. We initially attempted to reach the seller's customer care with no success. Following this, we contacted Amazon customer service multiple times requesting the seller’s contact information. Unfortunately, the experience was extremely frustrating. Amazon representatives gave inconsistent responses, eventually sharing an email and phone number that turned out to belong to a bakery. Later, we were informed that the product would be picked up, and a self-pickup receipt was generated. However, the label listed a seller number based in Andhra Pradesh (which is currently out of service), while the return address was in Punjab. This clearly indicates that Amazon does not have accurate seller information, nor is it taking responsibility for resolving the issue—despite the product still being under warranty. We were also told that the seller would contact us via email. The only response we received was a dismissive message stating, “After 1 month you are getting problem.” As a business account holder, we are extremely disappointed by the lack of support and accountability from both the seller and Amazon. We expect better service, especially when a product under warranty becomes faulty so quickly. We urgently request: A proper resolution to this issue. Clear and accurate seller contact information. An immediate replacement or refund as per the warranty terms. Please treat this matter with the seriousness it deserves.

This camera delivered more than I expected. The image is crisp and clear, the 20X optical zoom is smooth, and the AI auto-tracking follows the person reliably. We use this camera for meetings. Setup was pretty simple — PoE makes it a one-cable job, and it works right away with Zoom and Teams. There is minimal noise during movement. The build is solid and has a nice weight. This is a huge leap from our previous Logitech Brio in terms of both image quality and operations. Highly recommended!

me parece un gran producto con relación a su precio

This TONGVEO Conference Room Camera System Bundle has completely transformed our meetings—crystal-clear video, professional audio, and effortless setup make it an unbeatable all-in-one solution for small to medium conference rooms. The 1080p PTZ camera delivers stunning 60fps HD video with smooth 3x optical zoom, and the 350° pan / 180° tilt range ensures everyone in the room is perfectly framed. The dual USB 3.0 & HDMI outputs mean we can stream to laptops and displays simultaneously without lag. Even more impressive is the Bluetooth speakerphone—its full-duplex mic array cancels echoes and picks up voices clearly up to 16.4 feet away, making remote participants sound like they’re right in the room. The plug-and-play setup works seamlessly with Zoom, Teams, WebEx, and more, and the 6-8 hour battery life ensures no mid-meeting dropouts. Whether for video calls, live training, or hybrid meetings, this system delivers professional quality without complicated installation. Highly recommend for any business looking for a premium, hassle-free conferencing setup! Note: The PTZ camera is wired, while the speaker is wireless—just something to keep in mind. But overall, five stars—absolutely worth it!

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