I'm very frustrated. the plastic shelf holders are not snapping and staying closed what am i doing wrong?

The clips don’t snap together all the way closed until you push the shelf down onto the clips. The gentle force of that shelf push is what closes them. Just make sure you attach the clips with the “top” and arrow facing up and just above the single grooves of your choice…not one of the double grooves…on the pole then slide them down the pole a little until they snap into that single groove. And be sure to slide the shelf on with the lip facing down. It’s too bad the directions don’t explain this about the clips because our brains think the clips should snap completely together when attached to the poles.

What is the diameter of the posts?

I don't know what diameter the other sizes are, but the 30" three tier shelf is only 3/4" diameter. I went off the previous answer when I bought three of these. Boy was I fooled when I received 3/4" poles. Smh!

Is it possible to turn the shelves around so that the edges of the shelves have a lip?

The answer is that you should not unless you are not planning to put much weight on them. The HOLES in the Shelves for the Brackets (standards) are Trapezoidal in shape. They are designed to work like Wedges with the Plastic Bracket pieces. The more weight is added to the shelf, the harder the bracket pieces are shoved together so they GRIP the Shelves ONTO the Poles (shelf stndards) keeping them in place. If you turn the shelves UPSIDE down, the Wedge Functionality is defeated. They will not be Nearly as sturdy and will be prone to Slipping down the Poles. Could you get Lucky and have them Not slip? Well Yes, if not much eight at all was on each shelf (30 to 50 Pounds). But assembled correctly, these should hold 350 pounds per shelf with NO Way to slip. Lessons learned from Ancient Egyptians, Romans, and Greeks. A KEYSTONE in an arch is the perfect example.

Are these the industrial size poles that are 1" so I can use shelves I already own?

Yes. They are 1” poles. I have 6 of the 14x30” 5 shelves units. I almost bought the wrong clips to add extra shelves because of the irresponsible answers given on here. So glad I measured and found that the poles are 1”!

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Amazon Basic Storage Shelf Unit with Adjuster, Steel, 4 Tiers, Black, 24.0 x 14.2 x 48.0 inches (61 x 36 x 122 cm)

Amazon Basic Storage Shelf Unit with Adjuster, Steel, 4 Tiers, Black, 24.0 x 14.2 x 48.0 inches (61 x 36 x 122 cm)

Product ID: 732667770

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Details

Material
Alloy Steel
Color
Black
Special Feature
Adjustable
Shelf Type
Tiered Shelf
Number of Shelves
4

📏Adjustable shelves in 1.2-inch increments

🛠️Tool-free assembly & height adjustment

🏋️‍♂️198.4 lbs per shelf load capacity

Description

📦 Elevate your storage game—where function meets sleek form!

LEVEL UP YOUR SPACE - Height-adjustable legs ensure stability on uneven floors—no wobble, just solid organization.
COMPACT YET CAPACIOUS - At 24 x 14.2 x 48 inches, this unit fits seamlessly into offices, kitchens, or garages, maximizing vertical space.
MAX LOAD MAX CONFIDENCE - Each shelf supports up to 198.4 lbs, perfect for heavy-duty storage without compromising style.
CUSTOMIZABLE STORAGE ZERO HASSLE - Easily adjust shelves up or down in 1.2-inch steps—no tools needed, so your space evolves with your needs.
BUILT TO ENDURE DESIGNED TO IMPRESS - Robust steel frame with sleek black coating blends industrial strength with modern minimalism.

The Amazon Basic Storage Shelf Unit is a versatile 4-tier steel shelving solution featuring adjustable shelves in 1.2-inch increments and a sturdy black coated finish. Each shelf supports up to 198.4 lbs, with height-adjustable legs for stability on uneven surfaces. Measuring 24 x 14.2 x 48 inches, it’s designed for easy, tool-free assembly and ideal for organizing professional and personal spaces alike.

Specifications

Color	Black
Size	4段
Manufacturer	Amazonベーシック(Amazon Basics)
Material	Alloy Steel
Item Weight	5.99 Kilograms
Care Instructions	Hand Wash Only
Number of Shelves	4
Assembly Required	Yes
Product Dimensions	34.04 x 58.93 x 121.92 cm; 5.99 kg
Package Weight	6.58 Kilograms
Batteries Required	No
Batteries Included	No

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