Dell Pro Tower PC Business Desktop Computer, 14th Gen Intel 14-Core i5-14500 vPro, 16GB DDR5 RAM, 1TB PCIe SSD, RJ-45, HDMI, DisplayPort, Type-C, Windows 11 Pro

I bought this PC with the intention of making it a Linux web server. The first thing I did was remove the included 1tb NVMe drive without ever booting Windows. I put in a 2 tb NVMe drive and a 4 tb NVMe drive on a PCIe adapter card from Sabrent. I added an 18 tb 3.5" SATA hard drive for backup use, then installed AlmaLinux 9.5 which was a piece of cake. I have a second 4tb NVMe stick coming which will replace the 2tb drive used for testing. I took out the included 32 gb of RAM and replaced it with two 32 gb boards for 64 gb total. Yummy! I will be shipping this server to a datacenter in Kansas City that accepts desktop computers. It is an excellent product. The BIOS supports automatic power on after a power failure, and it is a very attractive BIOS on a full HD monitor. It boots very fast, is good value for price. I like the fact that it does not have built in WiFi since in a server that would just increase the attack surface. It does not support PCIe bifurcation so I can't use a dual NVMe PCIe card, but 8 tb total will be plenty for an old man.

Something was fundamentally wrong with the machine that I received. I did everything I could to try to salvage it by downloading all the latest drivers and updates. However, the computer continued to randomly freeze without warning. Very frustrating! Dell mentioned to stay away from 3rd party vendors. They said that this machine orginally came with Linux, yet it was sold as a Windows 11 computer. Dell would not touch it and suggesting I return it. So I did. 2025.11.18 Update - I would like to follow up on the above review. I returned the machine and received a full and complete refund plus an additional $100 Amazon gift certificate. I take back what was said above about 3rd party vendors. I have a different outlook based on the stellar Customer Service I received. The machine I received was clearly an outlier and the company showed their integrity and honesty by replying back to me and supporting their product with excellent customer service. Quote from Customer Service: "This is Tammuy, customer service representative following up on your recent Amazon order for the Dell OptiPlex 7020 Desktop. I'm truly sorry to hear about the issues you experienced, especially with the freezing and the difficulty you encountered when seeking support. I completely understand how frustrating and disappointing this must have been. We sincerely apologize for the inconvenience caused. While Dell may not support units upgraded or configured outside their original factory settings, please rest assured that all products we sell are covered by a full one-year third-party warranty provided by our certified service partner. If any problem occurs, you are always welcome to reach out to us directly through the Amazon platform, and we can assist with diagnostics, repairs, or replacement of faulty components. We also checked your order status and confirmed that your return has been completed and the full refund has already been issued. To further express our apologies and appreciation for your patience, we would like to offer you an additional $100 compensation as a goodwill gesture. Either way, your satisfaction is very important to us, and we want to ensure your concerns are properly addressed".

What I got was what I ordered. The only issue is the PSU info was buried deep and I didn't see it before hand. Small form pc, half size odd PSU that even if I upgraded it there still wouldn't be enough power for a decent GPU. No AUX plug for a gpu on it. Decent work pc but no extra slots to upgrade ram either. I returned it (didn't even plug it in) because I need something I can put a bigger GPU in and received my refund within the estimated time frame. Thanks.

I bought this more or less as an easy NAS server, but, while there are extra SATA slots, there's nowhere to mount disks physically nor to add another fan to cool them. I replaced the SSD that came with Windoze 11 on it with a 2Tb M.2 SSD on which I first installed Ubuntu Server, then (since it couldn't serve up disks) Linux Mint. Both set-ups worked beautifully. I also upgraded the power supply (to 500W), again, in anticipation of the big drives. As a secondary Linux workstation (I did add a 4Tb drive anyway), I'm very pleased and I'm converting the box it's replacing to the role of high-volume disk drive storage. I like that it's very small, very quiet, handles several ways to support monitors with empty PCI rails besides.

Buyer beware! On 9/18/2025 I purchase this computer Dell Desktop Computers, 3030 Tower Desktop PC, 14th Gen Intel Core i5-14400 (Beat i7-13620H), 32GB DDR5 RAM, 1TB PCIe SSD, WiFi Adapter, DisplayPort, HDMI, Type-C, Keyboard and Mouse, Windows 11 Pro 9/18/2025 From what I thought was Dell according to the site, but the reality is, it came from a company overseas who buys a group of computers from Dell, mess with them and resale them Via Amazon. This unit would lock up, turn on and off at will, lock me out for two hours, change settings at will, ETC. Only God and his disciples know what they added or subtracted from this computer. I called Microsoft for help, and they could not help. I then called Dell and they stated, after I sent them the serial number, that this third-party company, that purchased these computers tamper with them to make a profit, and they do not make any warranties or assistance other than returning the unit back to its original state, as it was sold to them, which means I would not be getting what I paid for and needed in a system. I ask Dell why they allow others to mess with their product without suing them...Crickets! At any rate I had to send it back and consider other options, what a mess and a waste of my time and my ability to do my work. Stan

This computer works as advertised. No issues setting it up. I use it as a home desktop. I purchased this model because it has a built in CD/DVD RW drive. I preferred this because I have several software apps on CD that I needed to load to the new computer. The computer is more than enough for my needs.