NARWAL Flow Robot Vacuum and Mop Combo, FlowWash Real-Time Self-Cleaning Track Mop, 22,000 Pa Suction, Dual-Camera AI Obstacle Avoidance, Carpet & Edge Cleaning, Self-Emptying Robot Vacuum,White

Ok, I've had this one for a week. So I'll update in a couple months if things change. But.... This is awesome. I owned a Roomva iRobot for the last two years. The kicker with them was when I needed customer service over a dust bin in the unit, and i was 1 week out of warranty/return for it because I bought it, put it aside until I really needed it, and when I finally instaled it, found it to be the wrong item. They told me to buy a new one of the right one and to bug off otherwise. iRobot's cleaning power was also substandard, mine being a pet vac, that left pet hair all over the corners of the room. So, I've had 2 years experience with a robot vac. The Narwal cleans most excellently. Once in a while a piece of hair will get stuck in the back wheel and come off when it is travelling back and forth, but otherwise, perfect. The robot auto-detects floor type, changing from mopping to not (and raising the mops) when moving to a carpet. Setting room areas and types is very simple. It has settings for tile, hardwood and carpet, as well as general (it figures it out). You can set no-go zones very easily. You can even define a room as a pass-thru to get from one room to another that you are mopping, but the room in middle you don't want dealt with. It detects obstacles so well. One time my son was in its way as it was on it's way to a room to clean and he wasn't going to move. It stopped about 9-12 inches away from him, then took a path around him. The Roomba would always be bumping into walls and furnature (softly, but still) to determine the extent of a room, but he Narwall has built-in optics and can detect obstacles before it hits them. So it doesn't bump the walls and furnature, but gets right up close to vacuum or mop the edges with accuracy. And even here, when it mops at the edges of a wall, it has a mode to move, swivel, move so that the mop brushes get right up the edge and clean very, very well. It also detects if an area is extra dirty, for which it will mop that area/room 2x, 3x even 4x (if this is the fist time for a really dirty area -- say a bathroom or laundry). After it mops so many square feet, or after a room (settable featured) the Narwal will go back and wash the mop heads to avoid cross-contamination of the dirt (very useful if coming from a bathroom, if you know what I mean). When complete, it cleans its mops and dries them. Sound can be set to quiet (takes longer) or strong (quicker, but louder) -- and at any level is not all that loud (compared to the Roomba emptying its dirt bin every 10 minutes with a 99 db vacuum!!). Yes, this is a $1,000 unit, and I had to think a few times before spending that much. But it is worth every penny. My only work is in keeping the dirty water disposed of, and the clean water bin full. (If you set the robot on room mode -- washing mop heads by room -- then it isn't that bad; leave it by area (smaller) and you will need to be present as the water likely will run out in the middle of the total task). So, that's my 1 week estimate. I'll come back in a few months to confirm or deny my initial findings. Right now: I love this thing!!

Wow, what a difference a few years can make! I purchased the Shinebot in early 2022, at a time when robot moppers were still in their infancy. I was willing to put up with the streaks, the mess of cleaning them up, and their finnicky operation ("Please check the universal wheel," the Shinbot would bark at me incessantly) because I loved the idea of someone doing the mopping for me. It's remarkable that, even in 2025, I had nursed the Shinebot along and it was still mopping on occasion, although I had increasingly relied on hand mopping because "Sloppy" (our affectionate nickname for it) just didn't do a good job of mopping. When I read about the new generation of dual vacuuming/moppng robots, I grew excited. Reviews were saying that these machines actually did a great job of mopping, even getting into corners. Could this really be true? Well folks, I'm here to tell you that "yes, it is true--believe it!" There are three key advantages of the Narwal over my old Shinebot: 1. Easy upkeep. The Shinebot docks to its station periodically to clean itself (you read that right!), rinsing the mops with hot water that is promptly sucked into a dirty water bin and refreshing its clean water tank from the station's large refillable bin. It even uses hot air to deep clean and dry its mop at night! So far, all I've had to do is empty the dirty water bin and fill the clean water/cleaning solution bin every week or two. Can this be real? 2. Mopping & vacuuming that rival that of a conscientous human. My partner is deeply skeptical or robots of any kind, but when she saw the results and admitted that "it may do a better job than I could," I knew we were on to something. Unlike Shinebot, Narwal does not leave streaks--only an immaculate floor that one might consider eating off of. This is due in part to the fact that it cleans with113 degree F water, which cuts through grease. It is also capable of sensing dirt and scrubbing it, using downward pressure and a rapid spin rate to remove spots. While it can't clean every stubborn spot or get into every nook and cranny, it does a great job, especially if you're willing to pick up everything that might impede it. 3. Lidar mapping leads to precise cleaning, even on a schedule. Narwal will map out your home as its first mission. You'll see the map being drawn as it moves around your house. After naming the rooms and making any necessary corrections, you can command Narwal to clean any room or group of rooms at any time. For those who want Narwal to do the work regularly, you can set up a cleaning schedule, perhaps commanding Narwal to clean at night so it doesn't disrupt your daytime activities. This goes well beyond Shinebot; I love it! 4. Oh yeah, it vaccums too. Narwal is capable of vacuuming "just in time" as it mops, or you can tell it to got out on separate vaccuming and mopping missions if you want a deeper clean. The vacuuming is great; it has a HEPA filter and empties its dustbin into the docking station using powerful suction. You only need to change the station's vacuum bag periodcially. Overall, for me, this robot is worth every penny. It has improved the quality of my life.

We have had our Narwal for about a month now and all I can say is WOW!!! I am blown away by three things. 1. The way the roller brush captures animal hair is mind blowing. We have an Irish Wolfhound that leaves hair throughout the house. Since we started using this, there is barely anything on the ground (daily cleaning) and have yet to have a brush tangle. 2. The mop function is incredible. This vacuum/map does such an amazing job on our floors. Every morning we wake up to spotless floors. 3. This thing is quiet. I actually like the fact that there is no dust bin capture in the base. It's so quick an easy to empty that it's really not an issue. You can barely hear the thing while it's cleaning the house. Truly impressed. The loudest part is when it cleans the mops, but even then it's not that loud. Setup was fairly easy, but as others have mentioned, connecting to your Wifi for the first time can be a challenge. It found my Wifi, I entered the password, but it wouldn't finish the setup. I just ended up force closing the app and opened it back up, started the process again and it went through. Mapping the house was fairly easy, but I did notice a few errors it made and had to remap a few times. Not a big deal as it's a very fast process. I ended up putting down fake cardboard walls to help it separate certain rooms (rather than making it one giant room). Seemed to fix the problem. I also had to cover a few mirrors in the house as it though there was a secret portal into another dimension! LOL The app for the most part is intuitive and easy to use. Mapping a second floor is a PITA, and it does not work the same as it does for the first floor. You can only select an entire area rather than an individual room. Also, I can't figure out how to tell it to mop on the second floor as it needs it's base. Luckily for us we have mostly carpet on the second floor. Customer support is non existent so don't get your hopes up. I have emailed there team a few times and still no response. I have also tried the Reddit Forum and you get a response, but they tell you to email their CSR team and you fall into a never ending cycle of 'NO SUPPORT'. All of my issues have to do with the APP and not about the machine itself... just an FYI. Repair support may be faster. As for the machine and base itself. It's a premium robot vacuum and it is hands down the nicest looking of the bunch. We also got the auto water exchange system and it works like a dream. If you can plumb it in, make the purchase. You won't regret it!

We’ve been using the Narwal Freo X Ultra for the past 10 months, and it has truly been a game-changer for us. Before this, we had an iRobot, and to be honest, it was a frustrating experience. The docking was unreliable — we had to manually dock it almost every time, and if we forgot, vacuuming during an urgent need was just not possible. But the Narwal Freo X Ultra is a whole different story — it’s like having a little genie at home. It intelligently senses dirt in the room and adjusts its cleaning cycles accordingly. The results are fantastic — our home always looks spotlessly clean, and the vacuuming performance is so effective that it even gives a mopped look. What impresses us the most: • Super quiet: It works so silently that most of the time we don’t even notice it’s running. • Works in total darkness: Unlike the iRobot, this one doesn’t need light to function. • Exceptional mapping: It maps the house perfectly and skillfully avoids obstacles. It has never once banged into furniture or walls. • Smart and independent: Once set up, we never had to bother. It does its job reliably every time. We are extremely happy with the product and have recommended it to many of our friends. Several of them have purchased it and shared the same positive experience. If you’re looking for a reliable, intelligent, and efficient home cleaning robot — look no further. This is it!

The NARWAL Flow Robot Vacuum and Mop Combo is an impressive all-in-one cleaning solution that truly feels primium. Its Flow Wash self-cleaning mop system keeps the mop fresh during use, leaving floors spotless and streak-free. The powerful 22,000 Pa suction easily handles dust, debris, and pet hair on various surfaces. Dual-camera AI navigation helps. it avoid obstacles smoothly without getting stuck. The self-emptying and self-cleaning base station makes maintenance almost effortless. It transition well between hard floors and carpets with efficient edge cleaning. The slim design allows it to clean under furniture with ease. Setup is straightforward, and the app offers intuitive control. Overall, it delivers a highly automated, hands-free cleaning experience.

I’ve been using the Narwal for a bit now and it’s honestly really cool how much it can do on its own. The mapping is super accurate, and you can tell it actually knows where it’s going instead of just driving around randomly. It cleans in straight lines, covers the whole floor, and doesn’t miss spots, which makes the floors look way cleaner every time. The suction is strong and it handles pet hair really well, especially along walls and edges where hair usually builds up. It switches between hardwood, tile, and carpet without any issues and adjusts easily. It’s also quieter than I expected for how powerful it is, so it’s not annoying to have running in the background. The app makes everything simple. You can start a clean, schedule it, or choose specific areas without it being confusing. Maintenance is easy too. Emptying the bin and cleaning the parts only takes a minute, so it doesn’t feel like extra work. Overall, it feels really advanced but also easy to use. You don’t have to think about cleaning as much because it just does its job. It’s been super helpful for keeping the house clean, especially with pets, and it actually feels worth it.

I have had experience with robotic vacuum cleaners and mops for years. This attractive and well designed product is the best one I’ve owned and it works perfectly. Narwal will doubtless be sending out OTA updates to make it even better. The thing is, it is really hard for me to find any fault with this product that is an improvement over its predecessor. With it able to work perfectly in fully automatic A.I. Freo Mind mode, it makes use of numerous sensors to detect and correctly react to dirt or spills in the most appropriate manner. If you want to make use of various settings yourself to modify the system, you will find the app provides you with vast control. Point is, the mopping pads are able to adjust pressure on the floor depending upon the surface. A little less downward pressure on your wooden floors versus your tiles. Those pads are kept clean and wet with prompt and effective washing with clean fresh water in the handsomely designed base. Detergent that is child and pet safe is automatically added to the water. When the cleaning job completes they are washed and dried with heated air. The washing tray is easy to remove and clean yourself as you should do every couple of weeks or so. The system is designed for maximizing cleaning performance, with no fiddly easy to fail mechanical washing methods. I also am so very pleased that with this powerful capable vacuum and mop to find out that it is amazingly quiet. A very large dustbin is made more efficient by the compression of the contained contents and disinfected and air drying to prevent any moisture from leading to bacterial growth and smells. The solution is in sync with the ability to handle potentially a longer, dump with a possible 7 weeks needed before tossing the expanding disposal filter bags/cartridges or you can use the included 1 litre more conventional dustbin with a washable filter. I have only used the newer disposal bins thus far and I am very happy to say they work as advertised. If you’re someone who has a few kids and several pets, you may have more frequently emptying and the easiest to empty conventional dust bin may be the way you end up going. Take note though that you are able to buy third parties filters and parts that are very cost effective. The Narwal Freo is a great machine that has been a success around the world, so no shortage of consumables are available for your long term enjoyment of this machine. It is an easy to setup product that you can trust to make your home as clean as possible and even do this while the family sleeps as it is so quiet and doesn’t have a super loud dirt handling solution that is subject to possibly clogging up with potentially damp dirt and dust. On so many levels, this mopping vacuum is a step above. I am very glad that I took the plunge and went with Narwal who have gone above and beyond in designing a super capable and easy to live with device to make your home better. Highly recommended.