WORKPRO 20V Electric Drain Auger, 25Ft Plumbing Snake Drain Hair Removal Tool Set with 2.0AH Battery and Charger, Toilet Snake for Sewer, Bathroom, Sink, Drain Snake 3/4"-2" Pipe

Great unit for handymen, or home owners, from small jobs to medium duty excursions to the clean out drain line, it gets it done quickly and efficiently. Love this, it’s durable, lightweight, easily maintained, and cleaned, and i like that you can drain the excess water when done from the drum, and it powers through some on the clogs ive encountered with ease, from wipes, to hair, and even grease and fat buildup.

Solid build and great price

Product had a problem but the company did everything to make sure I got a refund. Amazon was the problem not Workpro.

I just received the Workpro 20V Electric Drain Auger Snake and I immediately put it to use after charging the battery. My observations:1. Very well built with many nice features.2. Instruction manual needs improvement. They mention an "OFF" switch (in section 1.6(a) that does not exist and is not listed in section 4 (Know your product) This section should have been first in the manual. Technical data should be the last section of the manual. Lastly, the labeling of the switch trigger (L & R) with a center Lock defining R as clockwise is confusing; why not use CW and CCW)?3. Battery excellent: I was able to clear 2 sinks with by running between 8 and 12 feet each time twice, and when I finished, the battery still had 4 led lights "ON", indication that it has more than 75% charge left.4. Operation of the unit was very easy as long as you do not try to speed up the process and to be observant of the motion of the snake. The mistake many people make with drain snakes is they do not stay very close to the opening of the drain, and then by going too fast, they tangle the cable, rendering it less prone to follow the path of the pipes without getting stuck.5. The provided bag is definitely a "plus".In summary, despite some of the shortcomings I listed above, I still like the unit and recommend it for purchase. Should I experience any issue in the future, I will definitely update this review.

I've just received and already used WORKPRO 20V Electric 25Ft W125241AE Drain Auger. Serial Number: 24W2901002. I tried to clear obstruction in 2" drainpipe outside. Drainpipe was packed with clay and debris and though cable did not kink in the drainpipe as one would expect but it crinkled in the drum and tangled there. Now, I am unable to pull the cable out of drum. I tried everything, reverse, forward and C position or just pull the cable out with hand but it is stuck in the drum. The cable is some 4 feet out of the drain auger but I cannot pull it out more. What should I do, how can I fix it?P.S. It is very strange that the cable would get tangled in the drum. Even manufacturer would caution that the cable could easily kink in the pipe but it is mentioned nowhere that the cable could get tangled in the drum.

I bought this specifically to use on our gutters/downspouts as our house has trees on four sides; using a hand crank augur is just too much work and time. This thing is great! We just had a major storm with high winds; half way through the storm two of our drains clogged so I was up there today to clear them; it only took minutes.Now, to be realistic there are a few things to keep in mind. You have to pay attention to what you're doing and know to stop the feed when the line gets "caught"; and bit of back and forth-ing seems to do wonders. But this is true whether you're using this machine or a hand crank.You can kink the line if you're not paying attention. I have already cleared multiple lines and no kink so far but frankly, at inexpensive as this thing is, it has already paid for itself. And the drum is replaceable.This augur is heavy for its size but that's due to the cable.I'm very pleased with the battery life. The only thing that annoys me about this augur is when I'm using the combination of buttons; you have lever for advancing the cable, neutral, or retracting the cable. You have a button to control direction of spin of the cable. However, as you use these in combination there are certainly combinations when the "reverse" becomes forward. It can be confusing but it's a small problem compared to how handy this thing is.

I don't want to completely hate on this product because the reason it stopped working for me was user error, but the reason I'm giving it 3 stars is because despite the fact that it was advertised for use on a toilet, I would strongly advise against using it on a toilet. Using it on a toilet is what broke mine. I broke it by using it on a toilet like you would a drain, and it got caught on something and kinked the auger's line. However, using the product on shower drains, sink drains or anything else like it was advertised worked amazing! I was able to pull out massive chunks of hair and over gross things causing clogs without a problem. I've used workpro products before and have been really satisfied with them. Overall, I'd definitely recommend this product to anyone looking to fix basic or semi-difficult clogs.

It arrived fully charged. After much research and review reading I settled on this WorkPro and cleared a blockage that professional plumbers tried to fix. The plumbers told me they would need to go into the wall etc... man, this machine did the job an expert said couldn't be done and, I was able to do it myself! The 2 handles made it easier for me to lift and keep in place.