What is the warranty on this item thru amazon?

Hello, Each of our products has a 365 days warranty. If you have any additional question or concerns please feel free to contact us because we are here to help. Our customer support number is 1-888-774-4422. Kind Regards, The HealthyLine ™ Care Team

what is tourmaline ceramic?

Tourmaline is the most famous energy stone, but it is too fragile. You can usually crash black tourmaline with your fingers. Therefore a natural form of black tourmaline cannot be used in the heating pads. So, we crash tourmaline stone into a powder, release a maximum of negative ions, add a little ceramic and bake it. As a result, you have ceramic tourmaline which is enriched in FIR and Negative Ions and can sustain heat, wet and pressure for decades.

Does this come with the carying case?

Yes. Comes with carrying case, waterproof cover and foil blanket.

Can you have it on all day? And what is the maximum temperature setting?

Hello, Yes, you can have it for the whole day and maximum temperature setting is 70C/158F If you have any additional question or concerns please feel free to contact us because we are here to help. Our customer support number is 1-888-774-4422. Kind Regards, The HealthyLine ™ Care Team

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🔥 Elevate your self-care game with deep-penetrating crystal heat therapy!

RAPID RELIEF - Feel soothing pain reduction in as little as 30 minutes—perfect for busy professionals.
BREATHE RELAX - Negative ion therapy enhances lung function and reduces mental stress.
DEEP HEAT POWER - Far Infrared Rays penetrate muscles & joints up to 6 inches for fast, effective relief.
VERSATILE COMFORT - Ergonomic 18”x18” soft pad targets neck, back, knees, and more for all-day wellness.
CRYSTAL INFUSED THERAPY - Amethyst, Jade, Obsidian & Tourmaline stones deliver natural hot stone benefits.

The HealthyLine Natural Far Infrared Heating Pad combines advanced far infrared technology with embedded healing crystals and negative ion therapy to provide fast, deep muscle and joint relief. FDA-cleared and designed for versatile use, this 18”x18” soft pad promotes improved circulation, reduced pain, and enhanced relaxation—ideal for professionals seeking effective, natural recovery solutions.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.