1. How do I update the firmware for the monitor and camera?

For first use, update the firmware to the latest version:

2. What situations are suitable for using the battery-powered camera?

The camera works great whether plugged in or running on its 5,000mAh built-in battery, ensuring seamless use during trips or power outages. When using battery power, you can expect about 9 hours of use and around 5.5 hours with night vision.

3. What detection features does the camera have?

The camera features cry detection, loud noise detection, and temperature monitoring. You can adjust the sensitivity for cry and noise detection with five different levels and set the push notification intervals to avoid frequent disturbances.

4. What does the Wi-Fi switch do on the camera?

The Wi-Fi switch is there to protect your privacy and security. When it's turned on, the camera connects to your router, letting you view the livestream on the app. If you turn it off, the camera will only connect to the monitor.

5. How does Smart Connect work?

Smart Connect is enabled by default. When the camera's Wi-Fi switch is on and it's connected to Wi-Fi, your device automatically switches between Wi-Fi and local connection for optimal streaming. To disable it, turn off the camera's Wi-Fi.

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👶 Stay close, even when you're not—because your baby deserves the best view.

PRIVACY YOU CAN TRUST - One switch cuts Wi-Fi for local-only secure streaming with military-grade encryption—no hackers allowed.
CRYSTAL CLEAR 2 K HD VISION - See every tiny yawn and smile with ultra-sharp day & night clarity.
PAN TILT 4 ZOOM CONTROL - Effortlessly track every move with 330° pan, 60° tilt, and zoom into the sweetest moments.
HYBRID WI FI OFFLINE MONITORING - Stay connected anywhere at home—even without Wi-Fi—because peace of mind never sleeps.
PORTABLE POWER FOR ON THE GO PARENTS - Built-in 5000mAh battery means monitoring your baby at home, cabin, or hotel is hassle-free.

The eufy Baby Monitor E20 combines 2K HD video with hybrid Wi-Fi and offline monitoring, offering pan-tilt-zoom flexibility and ultra-clear night vision. Its portable 5000mAh battery ensures seamless use anywhere, while smart alerts and noise reduction keep parents informed. With robust AES-128 encryption and a privacy switch, it guarantees secure, private baby monitoring for modern families on the move.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

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Mounting Type	Wall Mount
Video Capture Resolution	2K
Colour	White
Number of Items	1
Included Components	monitor, camera, charger, USB cable
Number of Channels	2
Voltage	5 Volts
Wattage	1.6 Watts
Item dimensions L x W x H	23 x 10 x 14 Centimeters
Batteries Required?	No
Optical Zoom	4 x
Video Capture Format	MP4
Net Quantity	1.0 count
Manufacturer	Eufy
Item model number	T8352
Product Dimensions	23.01 x 10.01 x 14.02 cm; 1.23 kg
ASIN	B0DDTR3NPW

eufy Baby Monitor E20 with 2K Camera, Hybrid Wi-Fi and No Wi-Fi Connection, App and Monitor Control, Ultra-Clear Night View, Pan-Tilt, 4× Zoom, Portable Camera with Built-In Battery, ANR, Smart Alerts

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