Portal Black 10" from Facebook. Smart, Hands-Free Video Calling with Alexa Built-in (UK Import)

So easy to use, clear and perfect. Brings your distant family right into your living room. Calls connect without any problems, and links instantly with all my apps. Can't understand why it's so unknown. Most people have no idea what you are talking about. I bought several for my relatives, and they were enthralled. It's cheaper than an electronic picture frame - but has so many more functions - including showing your pictures. Just another perfect device from Facebook!

I bought this for my Grandparents easing into technology, and living states away. My Grandma's quote, "I feel like I'm in your living room!" Now they're calling everyone in their contact list. They have only spoken to their grandson once or twice a year due to time difference and limited technology, now they have a way to call whenever they want. The Portal opened up a new world for them.

Why would this product be sold and shipped to an address in the USA? I pulled mine out of the box and it had a UK plug on it that would not work in the USA. Needless to say, I had to return the product. Frustrating and so unnecessary to put a customer through this when the product can not work in the United States.

I use it to communicate with family, I am very happy with the product.

Very nice portal

I disliked that I wanted a portable one but I like it. Not enough about the port in the back of it by the speaker, what is that for?

Plug in power cable is not compatible to the US standard

Not compatible with us 110. should be in the advert. misleading info, very diapointing

I was a little concerned at some of the negative reviews as I am not that tech savvy. I found the portal very easy to set up , you didn’t need a lot of instructions as some reviews were critical of. Opened a Facebook account got relatives to request as a friend , accepted them and that was it . It was for us that simple . Calls are so clear visually and audibly it’s fabulous . It’s great so glad we made this purchase , we bought for an elderly relative and the Carers do have to accept the call for them by touching the screen but relative can be left chatting to us and when when the call is over we hang up and the call ends on the portal without our relative having to do anything . Very positive experience .

I'd like to thank Mark Zuckerberg for this fantastic device! It makes long-distance become very closer!

Easy to setup and sound is good. This is a value for money!!!

Product suddenly stopped working within one year of use.

I bought the 10" Portal - I'll get the pro's out of the way cos theres not many! Pros: - The front looks gorgeous with a large vibrant screen and hidden speakers with easily accessible buttons for volume and mic/cam. - video quality is good and does track quite well - audio is very clear and loud - "Hey Portal" works well... and with "Alexa" you have more options and features - the web browser is decent Cons: - there are very few apps... in fact, it gets around this by using the web browser - which works with some services but not all (disney plus, and netflix wont work) - Netflix is advertised... i didn't realise until after i brought it that in the very tiny print that is nearly impossible to read it states "only on portal TV" - Theres no Amazon music app... you need Alexa installed and can only play amazon music by asking alexa (so forget about browsing or using the screen to select albums playlists) - Hey Portal will not control any Alexa linked stuff (so you are switching between two assistants) - It clearly advertises Amazon Video Prime... what it doesnt say is this is via the browser...the same with youtube. - You can't link a number to call phones... it is literally messenger or WhatsApp (when it's connected) - no proper clock feature... seems odd that you have no clock mode - i dont always want to display my photos - the stand is a stick with the cable built in - break the stand, you need to buy a new cable as well. All in all it looks nice and on paper seemed very promising... but this is just a very expensive glorified digital picture frame with a camera and a web browser. The amazon echo does so much more for less... granted, their 10" is a lot more because it has all the fancy features... but their 8" is still far better than this Portal. Let's just say, due to the misleading information, missing advertised features, and how bad it is - it's going back I was willing to overlook Facebook security issues - but this just isnt worth the money... maybe in a year's time i'll consider it - but it really needs proper built in apps and features - you can't advertise something thats halfbaked or available via a web browsers