Neat Steam Cleaner with 40-Piece Accessory Kit – Powerful, Multipurpose Steamer for Chemical-Free Deep Cleaning on Floors, Cars, Tiles, Grout, Upholstery and More (UK Plug)

This is well made and easy to use. It takes a bit over 1 liter of water (which should be distilled). This is enough for about a half hour to 45 minutes of use. Takes a few minutes to come on steam, and can only be refilled when completely cool, which takes about 20 minutes. On first starting to steam there is a bit of water mixed with the initial steam, but thereafter the steam is continuous, dry and quite forceful. It is hot. Move fairly slowly over a fabric surface, such as a mattress or couch, and it will be too hot to do more than touch briefly. I have not measured the temperature but the claim of 135C seems plausible. I have used it to deal with an insect infestation and it seems effective, though it has taken several days application once or twice a day, so do not expect miracles. Don't know about bed bugs, but it will probably deal with carpet moths, mites, pet fleas etc, the usual things that inhabit beds, rugs, carpets, couches and pet beds. It comes with four attachments, two large ones for carpets or windows, one small with a small brush head for spot (for some reason there are several of these) and a sort of medium brush with a fabric cover to fit it. I have found the window one to be the most useful for upholstery, and the small spot one for getting into folds of fabric in an upholstered chair or sofa. There is quite a long tubular lead. There are two extension pieces, useful for carpets or large bed. In use parts of the handle get hot, but not dangerously so. Changing the tool attachment is quite simple, and secure, but it will be wise to keep hands well away from the trigger while doing it, if the device is charged. Because of the heat and the pressure you need to be careful when using this, but it seems pretty safe given common sense in handling it. The potential danger is make sure that its totally discharged before opening it to refill. Don't know what the pressure is, but it seems pretty high. The reservoir cap is good quality brass threaded. The steam flow through the larger fittings is fine, continuous, forceful, plenty of it, and very hot. The spot attachment puts out quite a blast so will do a good job sterilizing crevices in a chair or sofa covering or getting into the skirting board of a fitted carpet. Not particularly cheap, but it works and works well. The cheap hand held ones by comparison are not in the same league. Don't bother with them, get this or one like it. Even hotter would be nice perhaps, but to get an industrial strength one will cost a lot more and maybe require a lot more care. This is positioned just right for an effective consumer product.

I have had three different types of steamers and the Dupray definitely the best investment for cleaning my house. I use to have a MLMLANT handheld steamer that was okay but had a small tank so it had to be refilled alot. The MLMLANT steamer put some pressure on my wrists when I used it because it became a little heavy after holding for more than 10 minutes so it wasn't practical to use for long periods or to clean big areas such as carpets, flooring, large windows. The other steamer I had was H20 HD steam cleaner which was a lot better to use to clean windows, oven doors, carpets etc but I didn't like the lack of manoeuvring you get with the steamer because how it is designed. The water tank for H20 HD was surprisingly small. I was also put off from using the steamer because the filter has to be regularly replaced! In my own personal experience the Dupray is a lot superior than the other steamers. Here are several reasons why I prefer Dupray Neat steamer: 1. It's easier to use and manoeuvre around the house 2. The water tank is reasonably big 1.2 litres which gives about 40 minutes or more for cleaning 3. The steamer heats up quickly, 4. It is excellent for deep cleaning built up grime and dirt. 5. Can use white vinegar to filter the tank from build up so a lot more practical and cheaper then purchasing replacement filters. 6. Easy to clean windows without much time or effort. I've yet to use Dupray for the whole house but so far it has been good to use on my windows, oven, kitchen floor, bathroom taps. I'm hoping to deep clean rugs and carpets with the steamer soon.

This was my first time using a steam cleaner of this type. Very simple to use, just fill up, wait a few mins (8 to be precise) then its literally full steam ahead. Once ready this worked consistently well for at least 50 mins There is then a short wait for it to cool before refilling, but after almost an hour of steaming I don't think that's a bad thing. Plenty of attachments and very easy to change (carefully) mid use. It effortlessly cleaned carpets, mattresses, upholstery, a very stubborn shower door and the entire inside of a car. That was all within the first two uses. For me it felt light and easy to manoeuvre, I'm not sure why I've seen reviews saying otherwise. The cube has small wheels almost completely concealed underneath which do not pivot but they run smoothly. Some initial things that detract from a full 5 stars are: There's no indicator for the water level. The instructions say 1200ml but other information indicates it may be more. I used a water bottle to be sure which is fine but and indicator would have been nice. It doesn't offer variable steam which can mean its more power than needed or may damage some surfaces. And potentially could last even longer between refills if the steam level could be lowered. There is no storage on board for attachments and the whole unit, whilst very stylish, is not tiny, so you will need space to store it all. Unfortunately mine suddenly stopped working and I had to return it. It simply stopped working and to my knowledge had no reason to do so. Once it had stopped I couldn't tell if the power switch was on or off because it's a push switch and without the light indicator it just seems the same either way. And a note about the delivery itself - it was great, took a couple of days but came when indicated. I have since tried to order an alternative brand 3 times and so far none of them has turned up!

Great little steam cleaner. It comes with several attachments including microfiber towels and one white cloth attachment as well as a number of small brush heads and one wire brush head. All the attachments are well constructed and feel really durable. The steamer itself is about the size of a small box with one button to turn on and off and one screw plug for filling. The steam pressure and quality of the steam is the same as a much more expensive steamer. The steam is 'dry' as in it doesn't have hot water carried over into the steam like on the cheaper units. It is a small unit and cannot run all day but it has enough capacity to do almost all the jobs you can find around the house. I deep cleaned a cooker that was covered in greasy oil, it made the job a lot easier although I did use chemicals as well. I use this steamer everyone I clean/detail a car. It is great at getting into the smaller cracks and crevices and on surfaces that I don't want to use chemicals on. It's great to use on the car door jams and gives a really professional finish and clean look. Out of the attachments, I have only used the white cloth (to steam clean the leather seats with good results) and the small brush attachment I use all the time, it's great. I highly recommend this steam cleaner especially to any car detailing enthusiasts. Or anyone with a young family that needs to clean and sanitise surfaces without the use of strong chemicals that could leave residue behind. My few small issues with this cleaner are: The steam hose is permanently connected the the steamer unit itself, it would be a lot easier to store if this was removable. The handle would be nice to have a hook on it, when your cleaning instead to have to lay the handle on the floor, you could hook it on a door or chair, it's not possible to just lay the handle on a table because the hose itself is very well constructed and heavier than the handle and always falls down. These two points are only small and would not prevent me from buying this product again however my biggest issue with this cleaner is that the electric cord is stored underneath the unit itself. It's quite difficult to unravel before use and after use you have to wait until the unit it completely cooled before trying to swirl the cord back in position before storing. The cord should be placed on the top or the side or it should have some spring mechanism same as many vacuum cleaners have that will pull the cord back into position. This would make me give this 4.5 stars instead of 5 but as it is a good cleaner and I cannot give .5 star ratings, benefit of doubt to give full 5 stars.

I HAVE A GERMOPHOBIC SON BOUGHT THIS RELATIVELY EXPENSIVE ITEM BECAUSE WE BELIEVED "YOU PAY FOR WHAT YOU GET" SUPER PRICE SUPER QUALITY PURCHASED JUST BEFORE ENERGY CRISIS COULD NOT AFFORD TO USE IT RARELY DID SO A LARGE ITEM TAKING UP CONSIDERABLE SPACE IN MY SMALL COUNCIL BUILT HOME POINTLESS BUYING A QUALITY CLEANER (SO I THOUGHT) IF THE ENERGY COST BARELY ALLOWS USE FOLLOWED INSTRUCTIONS FOR CARPET CLEANING DAMAGED MY SON'S CARPET HIS EXTREME AUTISTIC/GERMOPHOBIC MIND STILL "TAKES THIS BADLY" "COST OF LIVING CATASTROPHE" MOST OF OUR LOW INCOME IS NOW SPENT ON "HEATING AND EATING " AND TOILET ROLLS (STOMACH CANCER) BUYING A NEW CARPET BECAUSE THIS 🤬 RUINED IT IS NEVER GOING TO HAPPEN BARELY USED DAMAGED A CARPET A SMALL PART BROKE DURING RARE USUAGE RARE = NOT OCCURRING VERY OFTEN CONTACTED CUSTOMER SERVICE THEY SHOWED A 82 YEAR OLD DISABLED CANCER VICTIM AND AN AUTISTIC SON RARE COMPASSION (DERISIVE) RARE = REMARKABLE (WORTHY OF ATTENTION) REFUSED TO SELL ME THE SMALL PART NEEDED THEY WOULD GIVE A SMALL DISCOUNT IF I PURCHASED THE STEAM CLEANER AGAIN 😱 BOUGHT A HANDHELD FROM AMAZON OBVIOUSLY NOT AS POWERFUL BOTH USE STEAM TO KILL BACTERIA ASSUME BOTH ARE SUCCESSFUL HOW CAN I TELL ? NOT A SCIENTIST BELIEVED THE EXTRA POWER OF "DUPRAY" WOULD REMOVE STAINS SUPER LUCKY TO HAVE WON A CARPET CLEANER IN AN ONLINE COMP BRILLIANT AT CLEANING DUPRAY DAMAGED A CARPET DID NOT REMOVE STAINS THE COMBINED COST OF THE "HANDHELD" AND "COMP WIN" IS ONLY SLIGHTLY MORE THAN "DUPRAY" THE ONLY ADVANTAGES OF "DUPRAY" COMPARED TO "HANDHELD" LARGER TANK GREATER POWER (BUT THE HANDHELD KILLS BACTERIA. NEITHER REMOVE STAINS) EASIER TO USE THE CONS COST OF RUNNING DAMAGES CARPETS "HEARTLESS" CUSTOMER SERVICE IF YOU CAN AFFORD THE ENERGY COST NEED A LARGE TANK DESIRE GREATER POWER WANT THE MORE COMFORTABLE USAGE OF A "FLOOR" UNIT "LOOK ELSEWHERE" AS "DUPRAY" IS UNSATISFACTORY (UNDERSTATING) FEEL ON ALL REVIEW SITES UNDERSTATEMENT IS NEEDED TO STOP REVIEWS BEING BLOCKED

Update to previous review: I had received a replacement unit in 2022 as the boiler in the old one (purchased 2019) had started to leak. The same issue happened again recently and I contacted customer services - kind of expecting to be fobbed off as this was the second time. But no - I had an immediate reply, was given a case number and a dedicated customer service agent, uploaded a video of the leak the same day, and after returning the defective unit, received a brand new one in less than a week, no cost to me as they paid for the return. Dupray certainly do keep to their promise of the long boiler guarantee. The Neat steamer a great little machine for general use, is small enough to store away easily (no automatic lead winder or on board tool storage but you can't have everything in such a small machine) and has a good range of accessories including a great squeegee for cleaning windows, the steam is powerful and it heats up quickly. I've used steam cleaners for years, originally had a Kärcher that lasted for ages but was much bigger and less easy to store. The Neat really is a great little steamer and as it's so small and light it's super easy to get up and down the stairs. The accessories are excellent for all different types of uses. I guess the only slight negative would be that I've now had two Neats that developed boiler issues, whether this is bad luck or a general manufacturing issue I have no idea, but as the manufacturer sticks to their promise of a long boiler guarantee then they're clearly committed to great customer service. I've read some negative customer service reviews on other websites, but I have nothing but praise for them. Let's hope this new unit doesn't develop the same problem - but if it does I am confident that Dupray will deal with it in the same swift and efficient way. Thoroughly recommended.

Excellent steamer- great design and the power is very good. Very hot steam and quickly heats up. Could do with a visable water level. worth the money. Easy to use and comes with easily changable ends for various uses. Also fits neatly back in its cardboard posted box which is very sturdy and gives it a nice neat home that can be stored away as its justa a cube.

The Dupray steamer has many things going for it. Firstly it's the capacity: we needed a steamer to thoroughly clean our house and our handheld steamer was not enough for such a task as we would have to refill it every 5 minutes. The Dupray, on the other hand, seems to never run out of steam. In addition, it's also practical. The steamer sits on fairly good wheels so it's easy to move around; it comes with plenty of attachments and will still produce plenty of steam even if you have to unplug it (we needed to at some point). Enough with the positives though... Here are they main reasons why we decided to return this steamer: 1) the lance - the thing that you'll be holding in your hand most of the time - will get hot after about 5 mins of steaming. At some point it will get so hot that you'll either need to take a break or wear a glove. Traditional handheld steamers don't suffer from this problem because their handle doesn't have steam going through it, but in the case of the Dupray, there is no other option. 2) the steam doesn't feel that powerful, depending on the attachment that you use. We mainly used the small nozzle one and in some cases the steam was not powerful enough to do some simple jobs (e.g. pushing dust off some doors). 3) the window cleaner attachment was quite bad as it would leave streaks of water behind. The rubber strip touching the glass seemed to be too hard for the job. Maybe in time it would have became more malleable, but out of the box it was just bad. The attachment from our handheld steamer was orders of magnitude better i.e. would leave no streak behind. 4) If you take a short (few mins) break, while using the steamer, you will find that it can squirt a lot of water, when you start reusing it. It makes sense as steam liquifies once the hose temperature drops, but it's not a great experience and sometimes it can catch you out e.g. you want to steam something and end up splattering it. All in all, the Dupray is a good steamer, but for the money I think it has design and production flaws and I'd rather stick with the handheld one or opt for a different model.