Canary Flex Outdoor Indoor Home Security Camera | Weatherproof, Wire-free or Plugged in, 2-Way Talk, Motion Alerts, Works with Alexa, Google Assistant, Baby Monitor, WiFi IP

I bought two of these after having bought an indoor Canary View that worked fine, because I wanted coverage of my driveway and back garden. Small but robust devices that were reasonably easy to set up and install, I was initially quite happy with them. Then the trouble started…..the battery life is utterly terrible. No matter what you do. You can operate these wired to power but the point of having wireless cameras is so you can put them where you need them to be - not just within 3 metres of a power outlet. Mine are deployed where they need to be, both are within about 4-5 metres of my router and are set up for minimal detections to maximise battery life (I am often away during the week for work). These cameras take over 12 hours to charge - you’d assume battery life (especially on the settings I’ve used to minimise detections and prolong battery life) would be in the order of weeks. Yet both of my cameras last less than 24 hours. One of them requires completely removing from the app and re-installing every time the battery runs down, as a new camera. I have no idea why. I have had weeks of interaction with Canary Customer Support, tens of emails with multiple suggestions from them - which basically amount to making sure I’ve plugged the charging cable in properly and not much more. I actually suspect the support emails are being received and replied to by a Bot of some kind because they are largely nonsensical, repetitive, don’t track the thread of the conversation and do not help at all. I’ve done everything that canary support has asked me to do - including forcing the cameras onto the 2.4Ghz SSID of my router which they said would fix things, (I knew it wouldn’t but did it anyway) but that actually made things even worse. I am now going round in circles with their support emails and have had enough - I will be returning these cameras for a refund as they are simply not fit for purpose at all. It’s a shame because for the brief amount of time that they are up and running, their ability to detect motion and narrow it to people is great and the IR night vision mode is not bad at all

Excelente producto, altamente recomendable y súper sencillo de instalar y usar. Vale lo que cuesta y sobre todo brinda más seguridad a tu hogar.

We love our cameras, they're reliable. They're very minimalistic and they blend in with their surrounding (camo-style). CANARY releases updates and bug fixes to the app regularly.

Product was perfect for use at my front door

The system will not detect users location. System can not be trusted as a security system. Canary system is not reliable. About 20% of the time the system will not detect if users are in the house or out of the radius geofence location. Very frustrating, required lot of time to play with the app and locations in order to find users location and work properly. Nice toy. Not reliable.

I purchased this thinking it might be a good idea, but it was definitely not. Anyone who is looking at this, I would avoid purchasing, not just because the device isn't very good, but because the company is very poor. My biggest complaint is that they TOOK AWAY FEATURES that existed and put them behind a pay wall. Yikes! 1: The device. The canary has a nice form factor, but it has a nice glowing ring when its recording video. Awesome, let's point out to all intruders that we're recording. So cool. Additionally, the motion sensor seems to be on the bottom, so placing this on a window sill or the like will expose the camera to record, but three inches below it is is the motion sensor, so that's hidden and so it will never record. Next, the motion sensor is FAR too sensitive. I've tried turning it down in their (incredibly clunky) app, but to no avail. I still get notifications when a car drives by on the street 100 yards away. (My camera is facing my front porch, from inside my house). 2: The company. THIS IS MY BIGGEST COMPLAINT. Previously, the device would record video from motion detect to motion stop and show me it. It also had a feature called "Night Mode", where I could be home and the device would record video when I was sleeping. This was on a free account. Guess what? They removed those features and put them ONLY in their PAID membership. REMOVING existing features? That is a poor business practice and terrible customer service. I guess they can't innovate anything new for their paid members, so they're going to try to force the paid membership down everyone's throats by REMOVING features! These features are part of the reason I bought the device, now they're removed. 3: The app. I'll just copy-and-paste my google review: So this is a great concept and a relatively poor execution. I'm only going to talk about the App here, not the actual device. The app is.. finicky. There are some basic UI design choices that I don't understand: 1) why does it take my entire screen, including covering my notification bar (Samsung Galaxy S7)? I would like to see my other notifications, including the current time, while I'm viewing the app. This should be an easy fix, but its there, and its weird. 2) I'm confused why this is designed like an "endless scroll" webpage and not like the standard UI. When I'm in the "timeline" view, if I flick down from the top of the page, it takes me to "Home". In every other Android App ever, a downward flick at the top of the page is "refresh", which this sorely needs, which leads me to... 3) Why can't I refresh the timeline view? It doesn't refresh by itself, ever. I have to exit the app (and I mean actually close it, not just home-key) and restart it to update the timeline. I'm assuming this is an MQTT interface, so this shouldn't be difficult to auto-update... Additionally, and I'm running out of space here, I'm ALWAYS getting "Cannot Connect to Server". Ouch. All in all, my advice is to avoid Canary at all costs due to their crappy corporate ethics. I spent $200 on this thing and it is now worthless because they removed features. I know its in their EULA that they can do this, but damn... imagine if Apple removed FaceTime or Google removed Maps and put it behind a pay wall suddenly. Ouch.