What should I do when the coffee machine does not work and the word “hot” appears on the screen?

The boiler is in a high temperature state and needs to be cooled down before it can be used normally, place a water cup under the steam wand, and flip the steam knob to release the hot water until the warning is lifted.

What should I do if I see "E-1" when I turn it on?

The system detects that the steam knob is on, rotate the steam knob to dismiss the warning.

What should I do if I encounter an "E-2" during operation?

Turn the steam knob to release the hot water and retry. The E-2 error also occurs when the ground coffee is too fine or the amount of powder is too much, please use coarser powder or reduce the amount of powder and retry.

What should I do if I encounter "E-3" or "E-4" during operation?

Reboot the machine to see if the error has been resolved. If the problem persists, please see us for further assistance.

How to froth milk for latte art?

Use 220ml of chilled whole milk. Position the steam wand just below the milk surface, tilting the milk jug at a 30-60°. Fully open the steam valve, creating a whirlpool and foam, until the milk reaches about 65°C (149°F). Stop before overheating.

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Description

☕ Elevate your coffee game with pro-level precision and style!

TAILOR YOUR BREW - Customize dose, water volume, and temperature (194°F-204°F) to unlock your perfect flavor profile.
SMART INTUITIVE - Clear display with programmable single/double shots keeps control at your fingertips.
EFFORTLESS LATTE ART - Powerful 270° swivel steam wand creates silky microfoam for café-quality hearts & rosettas.
BUILT TO LAST IMPRESS - Fingerprint-resistant stainless steel body combines sleek style with easy cleaning and durability.
BARISTA LEVEL EXTRACTION - 20Bar pump + pre-infusion tech for rich, crema-packed espresso every time.

The HiBREW Espresso Machine delivers professional 20Bar pressure and customizable brewing controls, housed in a sleek stainless steel body. Featuring a powerful steam wand for perfect microfoam and an intuitive display for precise shot programming, it’s designed for coffee enthusiasts who demand café-quality espresso and latte art at home.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.