Dipet Cat Tree Furniture,Cat House, Kittens Climbing Tower, Dark Brown/Size:45"(H)

I was so looking forward to this cat condo; it had everything I wanted. Alas, D. Dipet shipped it without the largest piece - the one enclosed part that the cat actually goes into - and so it is useless and cannot be assembled without its largest and most structurally necessary component. I reached out to the German manufacturer, Dibea, whose customer support email address was on the instructions, and they were very sweet and did attempt to replace the missing part even though the omission wasn't their fault, but alas, they were unable to ship it to America. I'm also sad that my only recourse is to get a refund from Amazon, and have to drag the box and all its contents to a UPS center and send it all back, when I would prefer to keep the rest of the set and just have D Dipet send me the missing piece. But Amazon and Dipet don't work that way, and I am too afraid to order another cat tree and have it also miss the crucial piece. I don't understand how they could NOT notice the huge piece was not included when they shipped this product, but Amazon takes photos of their deliveries as evidence and there was never a second box containing the big missing piece. I still want this cat tree but will have to search for a more responsible distributor who will send it in full. I can't recommend that anyone order this climbing tower, as Dipet protects themselves from having any kind of direct contact with customers and doesn't seem interested in providing a complete product :(

This looks really nice in my living room. Its unobtrusive, a good design, and I like the color. My cat loves It! She uses all the surfaces including the enclosed bed and all the scratching posts. (The mouse toy doesn't anchor in so I got rid of it because she kept pulling It out, but no big deal) It was easy to put together by looking at the picture online.,not by the directions. However, it had a strong chemical smell, the surfaces are very small, and it sheds carpet fibers which was fairly easy to remedy with a thorough vacuuming once I realized that's where they were coming from. They were all over the house and at firstI I thought i head some sort of bug infestation untilI examined them under a magnifying glass! Its okay for a kitten or a very small cat. Mine is only 3 months old so I anticipate having to get a bigger structure very soon.

I would really love to be able to return this for a refund as it is very wobbly when put together. Our Siamese kitten is only six months old who we bought it for and the minute she jumps on any section it starts to teeter. I think it would only be suitable for very young, small kitten and only one at that as multiple kittens would cause it to teeter. I wish I could just return this, but would not be worth the problem with disassembling and paying postage to return it.

Our cat Joy took right to her new play tower like its been around for months. Wanted to provide her with her own little haven and she absolutely loves it. She takes most to the play mouse that snaps back every time she lets go as well as the hanging rope she's able to swing on like Tarzan lol. Fun to watch her entertain herself. After running herself raggedy she finds rest in her small cubicle to recoup to start all over again. Only thing negative I would say is that it took longer than I anticipated to put together. Would help if pieces are marked with the letters according to the diagram. Very nice and well made product. Mrs Smith

I ordered it because my cats were both just spayed and neutered and I wanted them to have somewhere they could go to be away from the dogs. It was very easy to put together and so far they seem to like it. It was smaller than I thought it would be but they like to perch themselves on it and my little one I'm sure we'll play with the attached toys a little more once he is more mobile/ active. I was a tad leary as many of their reviews said that it was wobbly ( but it had the best reviews out of the ones that I looked at) but I think that might be due to the person assembling it. LOL. So far I am satisfied with this product

So easy to put together and my new kitty loves it.

I expected a bigger cat tree when I purchased this. It was easily put together but is wobbly and unstable. My cat was taking a nap and suddenly the top just fell off. He was just as startled as I was. My cat is small and still is too big for it, being a cat he TRIES to fit. If you want to get this for a kitten it’s perfect until your kitten grows into a cat and it’s useless.

My new kitten cannot stop playing on this tree, a few of the pieces need better placement like the rope is in a weird place, house shown is only big enough for a kitten to small cat, overall happy that she loves it, my adult cat could car less. The whole thing is climbing friendly.