Can you use it without the massage? Heat only?

The massagers are on and off by pushing the power button. You cannot have the heat on, without the massagers on.

Does it support 220V power supply in? intead of 110V

Yes, works with 110-240 V electrical outlet.

my heating can’t be turned off - i had that heat button turned off but stil very hot. it’s ok now i’m winter but in the summer prob need to turn it of

Dear customer: The massager has 2 levels heat. When you turn it off, it will take some time to dissipate heat. Please don't worry. Any further questions, plz feel free to contact us via our after-sales email: support@szyrzn.com

In one of the massage settings, it has a small pause during the massage. Is that normal or is that a defect?

The pause is usually when the massagers are changing direction

Desertcart Logo

Deliver to KUWAIT

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔥 Melt Stress Away with Every Knead!

SMART AUTO SHUT OFF - Safety-first 15-minute automatic shutoff prevents overuse while delivering consistent relief.
DUAL ZONE HEAT THERAPY - Simultaneously soothe neck and back with two heating zones and customizable heat levels to melt away tension.
ERGONOMIC FULL CURVE FIT - Designed 6 inches larger than standard pillows to perfectly contour your neck and back for maximum comfort.
PERFECT GIFT FOR WELLNESS - An ideal, thoughtful present for busy professionals and loved ones craving daily relaxation and pain relief.
CUSTOMIZABLE DEEP TISSUE MASSAGE - Choose from 3 intensity levels and 4 shiatsu kneading nodes to target muscle fatigue and stiffness precisely.

The Boriwat Back Massager is a premium 3D kneading pillow sized at 15x13 inches, featuring dual heating zones with two heat levels and three adjustable massage intensities. Designed to contour neck, back, shoulders, and legs, it delivers deep tissue relief with four shiatsu nodes and includes a smart 15-minute auto shutoff. Perfect for professionals seeking daily muscle relaxation and an ideal gift option, it comes with a 1-year warranty for peace of mind.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.