Does this fit in a bag pack? I'm planning to buy this so I can use it as to to go cooling pad.

It'll fit just fine if your backpack says it will fit 17" laptops. As for the fan problem it's because the fan bearings get dirty and dry, you have to blow out the fans with a can of air and then take the sticker off the back of the offending fan making noise and put a drop of 3-in-1 oil into the bearing reservoir every now and then. The cramped space makes this a bit of a PITA but it can be done.

Are the fan noises high-pitched?

I bought mine in January 2020. I've since had to use a paperclip to stop one of the fans, because it makes a horrible grinding sound. This started within weeks of my receiving the unit, but after the 30 day warranty (of course). I love the USB ports. I know that's hardly rocket science in the 2020s, but it's handy to have those extra ports that readily connect to the laptop when the mat is plugged in.

If it fails within 1 year, where do I return it?

If it fails within 1 year, go on the Targus website and send them a message explaining what's wrong and they will replace or repair it for you, after you pay to ship it to them. It took about a month for me to get mine back from them.

does usb cord come from the side or back.

It comes from the left side of the mat.

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❄️ Keep your cool and your edge—work smarter, not hotter!

PLUG PLAY POWER - USB-A connection powers fans and includes a USB hub to keep your devices connected seamlessly.
ERGONOMIC LAP COMFORT - Soft neoprene bottom cushions your lap while the tilt angle reduces wrist strain during long work sessions.
STABLE SECURE SETUP - Open mesh top enhances ventilation while rubber stops keep your laptop firmly in place.
STAY COOL WORK SMART - Dual fans deliver relentless airflow to prevent laptop overheating and boost performance.
LIGHTWEIGHT PORTABLE - Sleek design in black/gray makes it easy to carry and perfect for on-the-go productivity.

The Targus Portable Lightweight Chill Mat features dual USB-powered fans and a built-in USB hub to prevent laptop overheating. Its soft neoprene base and ergonomic tilt provide lap comfort and wrist support, while the open mesh top and rubber stops ensure optimal airflow and laptop stability. Designed for professionals seeking portable, efficient cooling during long work hours.

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