AmazonBasics 4G LTE Wireless Dongle with All SIM Network Support | Plug & Play Data Card Stick with up to 150Mbps WiFi Hotspot | 2100mAh Rechargeable Battery| SIM Adapter Included (Black)

I was apprehensive about buying this dongle initially after checking the reviews. Please note I've had this since Feb 6th. My broadband was/is having issues and I needed a solution. So I went and got a data card from Airtel and placed an order for this dongle. I received the product in time. Good packaging.Now, I was ready to use it. I turned it on. All the indicators came on but, no internet! So I figured the sim was not inserted right and got some help at home. Still did not work. I got frustrated. I went to the airtel store to check. Turns out, I had to use the adaptor that came with the dongle and I had the sim upside down!. The numbers have to come on top. Such a simple issue but it created problems. Once I fixed that, it works like a breeze I'll try to post a follow-up after a month or two. For now, it works well.Pros- easy to setup, light weightCons- None yet

Terrible experience with this product. The battery does not retain charge. This beats the purpose of having a dongle to carry around and use at short notice. I often end up switching to mobile hotspot on my phone instead. I have tried fully recharging the battery a couple of times but have been let down each time I tried using the dongle a few days/weeks later. I have much older 4G dongles from both JIO and Airtel and both retain battery for months when not in use!To make matters worse, the UX design is terrible. After you power this on, all 3 lights blink like 24 times or so.Moreover, past experience with support on Amazon Basics product purchases have been such that I am not sure whether it will be worth it raising a support request. I wish I had not purchased this product.

Works perfect, device is a little larger than i expected, but does its job

Good

The product is terrible with the performance. What’s more terrible is Amazon customer service. They are not responding and asks me to send mails over mails. Really cheap behaviour after waiting for 1 month.

Tested with Jio, Airtel, and VI - no issues at all. Fast connectivity and easy setup.

Satisfied

I purchased the AmazonBasics 4G LTE Wireless Dongle, expecting a reliable and functional product. Unfortunately, it has failed to work as advertised. The device does not provide internet connectivity when a SIM card is inserted, even though the same SIM works perfectly in other devices. This clearly indicates a defect in the dongle itself.To make matters worse, I am unable to return the product or claim the warranty. Despite the advertised warranty coverage, the process to access it is either unclear or inaccessible, leaving me with no recourse for a defective product.This experience has been incredibly disappointing. I would not recommend this product unless the seller or Amazon addresses these issues promptly.